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    Saturday, February 29, 2020

    IT Career Company Offering Me Multiple Certs - Seeking Advice

    IT Career Company Offering Me Multiple Certs - Seeking Advice


    Company Offering Me Multiple Certs - Seeking Advice

    Posted: 29 Feb 2020 06:38 AM PST

    Hello,

    I am the systems administrator for a medium sized home-builder. They have offered to pay for a certification path/training courses for me and I wanted to run these by the community to get thoughts. The goal is to get myself more familiar with group policy, administration, security, etc. I have CIT B.S. Degree concentrated in Computer Networking and my knowledge level is definitely higher than beginner but I am by no means an expert. I have been on an IT Help Desk for a large insurance company for 1 year and learned a ton in that time. After that, I took this job as the Systems Administrator. After some restructuring of our department, it is really more of a Jr. Administrator Role. Essentially, I feel pretty good about the job I am in and can resolve issues, come up with solutions for issues, etc. What I am really training for is to 1.) Get the most in depth and practical understanding of the previously mentioned areas to be able to apply them in a production environment. 2) Learn not just IT, but also learn how to strategically plan, meet goals, fix systemic issues, and manage the department as an entirety such as managing the equipment inventory, maintaining vendor relationships, making smart financial decisions, and being able to enable our clients (colleagues) to use their technology to the best of its ability, to make their jobs as simple as possible, so they can complete them with the smallest hassle capable and to help our company thrive. Our Director of IT is very intelligent and capable and I have landed on the gold mind of a mentor. Essentially, he has been managing IT departments for 20 years and has a vision for us, like his previous companies, to operate out of a process based model of IT as shown by authors such as Jeffrey Ton. The goal is to become more like him in terms of career development. Here are the courses:

    1. ITIL Foundations
    2. 10969 Active Directory Services w/ Windows Server
    3. CompTIA A+, Net+, Sec+ Training + Certifications

    If you have familiarity of these and can help me make the best decision based on the short term and long term career objectives please let me know! Appreciate any feedback.

    submitted by /u/AjBaier
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    Sometimes it is tough to decide what programming language to learn, hopefully this helps.

    Posted: 29 Feb 2020 06:46 AM PST

    https://youtu.be/s-24EGSxVj0

    I made this video to help others to decide what language they should learn to to improve their career or to be more competitive in their market.

    I really hope that this helps someone.

    submitted by /u/Zapartha
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    Stop putting certs on a pedestal, and start building something.

    Posted: 29 Feb 2020 08:38 AM PST

    Certs have their place, they can validate your experience and help you get past the "HR filter".

    But what is the point of going after (for instance) a cloud cert if you've never, you know, done anything in the cloud? Every major cloud provider lets you sign up for a free account to play with. Do that. Do it now. Build something. Find tutorials online and follow them. Turns out you hate the cloud? Cool, didn't waste time or money on that cert! Love the cloud? Great, now that experience will help you get through the cert much faster, plus you have some personal project or two to add to your resume!

    Again, certs are there to validate experience, not teach you things. There are way more practical and valuable things to learn than the material for certs. Certs are great for the resume, but so is calling out the things you build or have done. If I'm interviewing someone who has some AWS cert and I find out they haven't actually really done anything in AWS, that's waaaay worse than someone who has no AWS cert but who's built something in there in their free time.

    Just my $0.02, but I notice so many people fetishising which certs to chase, and not what experience to gain.

    submitted by /u/InfoSex_
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    Is there a path from help desk to DevOps?

    Posted: 29 Feb 2020 06:55 AM PST

    Hey guys and gals,

    Little info about me. I'm VERY new to IT. I have an unrelated degree, A+, Net+ and about 6 months of experience at an MSP. I really enjoy it. I like the clients and how I get to touch all kinds of tech and the exposure to different scenarios. I am very interested in cloud/security. I am teaching myself python at the moment. Is there anyone out there who made it to DevOps from a similar start? What path did you take and do you have any tips on how to progress/accelerate that goal? Thanks very much! Happy to answer any questions as well.

    submitted by /u/nvanblarcom
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    Can you get an IT Support job working from home pretty easily?.

    Posted: 29 Feb 2020 12:54 AM PST

    Hi all, so I am thinking of taking this "Google IT Support" course through Coursera, but I was just wondering if there is anyone here that work from home as an IT Support person?.

    There are some IT Support jobs locally but it would take months to find a job around here in that field. If I wanted something sooner I'd have to move to Vancouver and that's not an option.

    Just want to see if it's possible and how much you can make?. Thanks.

    submitted by /u/mrpoohead123
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    How to dodge the question about salary during a video interview? I generally try to get 2/3 offers from companies and make them compete to get the maximum salary, but I want to look good and seem like I care more about morals/technology than money.

    Posted: 29 Feb 2020 07:18 AM PST

    I'm interviewing for a lot of remote roles. Salaries are so random and varied, from very low to high. So I would prefer to hear their range first, but obviously they will be secretive sometimes too.

    The risk is that when I mention a number:

    1. My salary is too low, they think I'm shit
    2. My salary is too high, they think it's not worth progressing

    I care about results and not morals. How should I phrase this when I am asked this question in a way that makes me look really good, so I progress to the next stage and keep a good hand while negotiating.

    submitted by /u/ujjain
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    Starting out in IT

    Posted: 29 Feb 2020 02:19 AM PST

    Okay so before I'm hounded for this, yes I have read the sticky regarding getting started but I wanted to ask one question about that.

    It's my understanding that a "project" of some kind will help my chances of getting an interview. I've never had an IT job before so I wanted to ask what sort of project should I do? I'm not ignorant of the fact that I'll only be able to start with a helpdesk position so, does anyone have any ideas for a project that would impress someone? Would a programming project work?

    submitted by /u/Evolutionbyfreedom
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    What IT jobs require the least interraction with people?

    Posted: 28 Feb 2020 06:49 PM PST

    Hi.

    I'm dealing with some personal mental health related stuff (PTSD) and I've had a really bad experience working in a team at my internship. Some of my symptoms made me a target of bullying.

    I've noticed that I perform my best if I work on a task alone in silent surroundings. I have no energy or mental capacity for potential office drama. So I can't really do what I wanted to do - work in a dev team. What jobs in IT are more solitary and can be done primarily alone or from home?

    submitted by /u/pompoen
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    Do employers look down on 'late learners'?

    Posted: 29 Feb 2020 09:32 AM PST

    Hi everyone,

    Over the past few months, I have been teaching myself MySQL and really enjoying it - getting my brain ticking which is always good.

    I'm 27 (I know - hardly an OAP!) but just wonder whether employers prefer people who have been early adopters of coding in their lives?

    For context - my academic background is in Politics & Criminology though I've been working in Fintech for the past 4/5 years in mainly a technical account management role however I want to get involved in a more technical role.

    submitted by /u/BertiusMaximus
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    Any Canadian Telecomm Techs?

    Posted: 29 Feb 2020 09:18 AM PST

    Hi everyone,

    Just curious as I've recently been offered a job at TELUS as a I/R Telecommunications technician.I did all the interviews and made my way through, but I asked for the weekend to consider my options.

    Wondering if anyone here does this job and has any input on it? I live in a rural area of BC, but I figured there would be more people doing this job in Vancouver.

    Whats the outlook of the job? What's the work schedule like? Is the work environment as healthy as advertised? How's the training is there any certifications you get? Is there room for growth?

    I currently work an 8-5 job, inside making 65k before taxes in a trade, I'm looking to learn something else and potentially pursue a pension with satisfying work. I don't see these jobs going anywhere as technology needs more people to maintain it. I was originally going to pursue HVAC, but that didn't work out with life.

    submitted by /u/HiYoByeK
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    I have a business background. Is business analytics a practical path into IT?

    Posted: 29 Feb 2020 08:45 AM PST

    By background I mean 3+ years in contract administration, corresponding associate's degree, and a CAPM (associate project manager) cert.

    I don't see business analytics as my dream career, but having no IT background, is it a good stepping stone into IT and developing more skills and career options over time?

    Admittedly, my goals are a little fuzzy. I would eventually like to work in a "creative" area like UI and design, but I want to diversify my skills in such a way that I have safe, decent job options. That's why I latched onto business analytics as a safer way to transition and diversify... Maybe someone with more industry knowledge can tell me if my logic is flawed before I start making big decisions.

    Currently in the process of learning CompTIA A+ so I can proceed to apply to the Data degree program at WGU (which comes with additional certs). Near future plans are to get some APICS supply chain cert and an MBA just to keep doors open.

    submitted by /u/mililak
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    I have a business background. Is business analytics a practical path into IT?

    Posted: 29 Feb 2020 08:45 AM PST

    By background I mean 3+ years in contract administration, corresponding associate's degree, and a CAPM (associate project manager) cert.

    I don't see business analytics as my dream career, but having no IT background, is it a good stepping stone into IT and developing more skills and career options over time?

    Admittedly, my goals are a little fuzzy. I would eventually like to work in a "creative" area like UI and design, but I want to diversify my skills in such a way that I have safe, decent job options. That's why I latched onto business analytics as a safer way to transition and diversify... Maybe someone with more industry knowledge can tell me if my logic is flawed before I start making big decisions.

    Currently in the process of learning CompTIA A+ so I can proceed to apply to the Data degree program at WGU (which comes with additional certs). Near future plans are to get some APICS supply chain cert and an MBA just to keep doors open.

    submitted by /u/mililak
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    What are your weaknesses as a DevOps Engineer?

    Posted: 29 Feb 2020 07:27 AM PST

    What do you think about these answers?

    Webdevelopment:

    Well, I'm not sure. Maybe Photoshop design. I started as a webdeveloper when I was 12.

    I really learned the coding easily, the PHP, MySQL, CRUD, was very easy for me.

    But visualizing a beautiful visual design was much harder for me.

    I was always very good at the technical part, programming, Linux, etc. but not the visual design part.

    DevOps:

    Making estimations. I had some experiences where I would think I need 2 weeks to pipeline automation of MySQL tasks in Jenkins, but I needed 3 days.

    But also where I thought I needed 2 weeks, and I needed 4 days. Because we used a shell script for CloudFormation that had severe limits, and there was too much abstraction.

    Taking time off to learn and relax. I often spend 4/5 hours in the evening after work watching educative YouTube videos and sometimes my brain just functions a little less.

    Sometimes I don't take enough holiday after 9 months and I don't realize I'm performing less and less creative. I take extreme ownership of the work I do and sometimes I don't let go.

    submitted by /u/ujjain
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    What skillset is more likely to get me a remote job if I live overseas: aws/cloud or webdev skills?

    Posted: 29 Feb 2020 02:45 AM PST

    or is there something more in demand than those two?

    and please don't tell me both..i realisticallly have time to only learn one at the moment

    submitted by /u/fut-13
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    DoD Contracting as an ISSE

    Posted: 28 Feb 2020 11:33 PM PST

    Landed an ISSE job in Philly starting off at $65k (bummed because I thought I'd be making more, but I'm also going to obtain my bachelors while working so I'll get an extra $15k a year)

    I'm separating the Navy as an IT E5 with my CCNA R&S, Sec+, 2 MTA's, ITIL, and soon AWS SAA (March 19th scheduled). Did 4 years.

    I was on a ship for 3 years, hated it haha.

    Anyway, after how long do you guys think whom are in contracting will it take for me to get in the $90k+ range? I plan on getting my bachelors within the next 2 years, take 4-5 months after that to get my CISSP & once that's done get my masters.

    submitted by /u/oona12345
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    IT Business Analyst - career question

    Posted: 28 Feb 2020 07:32 PM PST

    Hi all,

    I've been working in IT for 3 years after graduating with an MIS degree. Did helpdesk for 1.5 year then sys admin for the other 1.5. With that said my current work is not strictly sys admin things. I'm often brought in to meetings with other departments to analyze their processes, make recommendations based on IT solutions, and if possible I would also end up implementing it. Also the reports guy / database expert, even creating mini programs sometimes. I have no certs btw

    I'm thinking of getting into a BA a role, for any BAs out there, what is your day like? Do you still do technical things (which I love to do) ? Will it be endless meetings and documentations?

    What do you think I should work on to get a BA role or at least steer me in that direction? i see a lot of posting for IT BA in my area that seem to all want 5 years.

    I like to be in a position where i fill the gap between it and business, also thought about PM, what other jobs out there are a mix between the two? Ultimately, I would like to be an IT manager or someone with a team withing the next 10 years.

    submitted by /u/ToughCookie_09
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    How much leverage do I have for a raise? (MSP)

    Posted: 29 Feb 2020 12:26 AM PST

    I work at a small, fast growing, MSP on the phones. When we're fully staffed we have three people on the phones (including me), and three Level 3 techs. Our style is pretty anti-MSP IMO. We pretty much work on any calls we get until we hit a roadblock, then we ask a high level tech for some help/guidance. Because of this, our manager once said we're all at least "Level 2.5" techs. A call I work on can be anything from a password reset to a critical server down. The "rules" are to escalate a ticket after 30-45 minutes or so but we hardly if ever do. We just keep working it and we learn a lot because of it, which is nice. A recent change is that since we're growing so fast we sometimes have to escalate just to answer another call, which makes sense.

    I got this job after my friend was hired there as an intern and got me in there on a recommendation. I don't have a college degree, I had my A+ and CCENT from High School classes, and my only experience was working on stuff at home or for my parents. I've been working there for a bit under 1.5 years, and I've learned so much that I feel like I'm a very competent technician. As long as the call isn't some specialized piece of equipment, I'm very confident I can solve most, if not all, issues. Typical break/fix stuff.

    I'm 21 years old and I currently make about 28K a year before taxes, which is probably the lowest wage in our room of techs apart from someone that was recently hired (he probably makes 25K a year). It's recently been bugging me a lot that I make so little money compared to everyone else. I feel like I do so much for this company. It's starting to affect my work ethic, because I don't feel like I'm getting the money I should be. Am I being entitled?

    Recently I was moved to hourly instead of salary, because regulations in our state forced the company to do so if employees make under a certain amount. I was very disheartened to see that the only people switched to hourly on our helpdesk team were me and the new hire. Myself and everyone else in the room assumed I'd just get a raise to keep me on salary, but that was not the case. I do as much work, if not more, as others but just get paid less. It's laughable when I get told we're a "luxury service" when I don't get that "luxury" wage.

    My question is, do I just have to ride out these few years of experience and deal with the bad wages? All I have is 1.5 years experience here. No active certs, no degree. Just a high school degree, two years of college, and some expired certs. I feel like I'm an integral member of this team. I feel like If I were to leave, it would be a decent loss for them. I just don't want to show my ass to my manager if I were to ask for a higher raise on my anniversary.

    I also really don't want to leave this company. It's an amazing place to work. At this point we're all one big family. My dream is to keep working here, but just get paid more so I can stay with my brothers. Let me know if that's too much to ask.

    I currently live with my parents, but I want to get on track to finally move out and grow as a person. Money isn't a problem currently, just because I don't have that many responsibilities (yet).

    Any advice would be greatly appreciated, thank you.

    submitted by /u/memelover123456
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    For those that do IT as a DoD contractor

    Posted: 28 Feb 2020 09:55 PM PST

    I currently accepted over the phone a tech position as a subcontractor via an IT staffing firm with no PTO and Benefits. I haven't signed anything, including my offer letter. I also applied for the same position with a different company but as a primary contractor. Since I haven't signed with the IT staffing firm, I can still rescind the offer and go with and take a chance with being a full time employee with the other company? I haven't interviewed but I think I have a good chance of getting hired.

    I am still new with this contracting thing. I'm sure there are old timers on here lurking.

    submitted by /u/average_ITperson
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    Absolute newbie looking for home experience advice

    Posted: 28 Feb 2020 04:05 PM PST

    Hey all!

    I am ridiculously new to IT, having only studied for Net+, taken one college course, and passing the Sec + cert, all to get my foot in the IT door and enhance my abilities in my current billet in the Military.

    My biggest issue is that with all the certs and studying in the world, I don't really grasp or learn without playing with and building.

    I don't have a lab or pc, only a 5-6 y/o laptop. I'm looking for the ability to play with virtualization, configure shit, deploy servers, pen-testing on my network and pre-patched apps, secure it all, etc etc. I just want to implement and truly learn and be able to explain the things I've learned.

    So my question is, what do I build first? A PC or a lab? Is there an inbetween? Can a good PC handle my small-scale lab requirements? I'm just looking to be

    My budget is around 3k, since I consider this an investment into my post-military future. I have no idea if this is too much or too little.

    If there's a better sub to ask this question, please direct!!

    submitted by /u/bounty529
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    Over My Head in New iT Position

    Posted: 28 Feb 2020 09:29 PM PST

    So I recently landed a pretty great job doing IT at a SaaS company after a couple years fixing computers at a prominent, uh, fruit stand. They brought me onboard due to my experience with macOS and Apple hardware as well as my customer service skills, but after my first week I fear I may have bit off more than I can chew.

    Much of this job is going to require administration of their MDM, administrating their GSuite, Slack, SSO, etc, all services I'm familiar with on the user side but unfamiliar with administrating. For now the existing team is supporting me and my learning, but do you all have any advice for me? I have no formal IT certification or training besides the qualifications I earned at my previous job but I am a quick study and am passionate about good products and processes. Any advice or resources would be much appreciated.

    submitted by /u/cadmeonrichter
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    Do you guys care if you see co-workers or other employees surfing the web or watching videos on YouTube?

    Posted: 28 Feb 2020 09:10 PM PST

    My office is pretty chill no one really gets in your way but since this is my first job I often catch myself scrolling through reddit or watching YouTube here and there. It doesn't get in the way of my work or performance but I feel like other people would think I'm slacking off or being irresponsible. Also my boss and co-workers also watch YouTube or surf the web. What do you guys think?

    submitted by /u/DR_DEW_520
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    Recruiters vs Direct applying

    Posted: 28 Feb 2020 06:33 PM PST

    Hello,

    I'm curious on what are the pros and cons by going thru recruiters versus going and applying directly on the company website?

    submitted by /u/MentorBeforeMaster
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    Tips & Advice for a newbie Tier 1 SOC Analyst?

    Posted: 28 Feb 2020 04:01 PM PST

    Hey everyone,

    I recently accepted an offer for a Tier 1 SOC Analyst position in my area and although I feel like I have a good idea of what the job itself entails, I was wondering if anyone who has worked or currently works in a SOC could provide any tips or advice for someone new to excel and not get burnt out. I believe the SOC primarly uses Splunk, and Arcsight to a lesser extent, and is with a defense contractor.

    This will be my first job in Cybersecurity, and although I have a some certs and am currently 3 years into my Bachelors, I only have a couple years of Desktop Support experience under my belt.

    submitted by /u/0write
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