IT Career I work in Tech Support. What tools do you have ready to help fix problems? |
- I work in Tech Support. What tools do you have ready to help fix problems?
- Just how long does it really take to move up in your IT Career?
- Job hopper here, at what point is my career ruined and how do I recover?
- Steps To Becoming SecOPS
- Background check on myself
- Is CompTIA A+ a good starting point for a career in data?
- What steps and certificates to do to become a proficient IT-Engineer
- Job experience question
- Questions to ask in a promotion interview...?
- Rejected by two consulting companies
- 900 or 1000?
- Project Ideas
- Working on a 2 men team...
- Trying to get my brother (sociology degree) to consider IT
- How to make a resume for service desk position with no experience
- Information Technology student in AND from Indonesia, final year, seeking IT/CS-related jobs/paid internship/free internship outside the country. Is it possible?
- Question for those who work Help Desk!
- Alternate careers
- LinkedIn headline question and criticism on my current one
- Sysadmin Vs Development Role
- Should you apply to jobs more than once in the case they repost the job?
- Diploma done, now what?
- Computer network support specialists
| I work in Tech Support. What tools do you have ready to help fix problems? Posted: 13 May 2019 07:18 AM PDT I have a MyPassport with some scripts like ipconfig /release/renew. What other things would work for Windows 10? [link] [comments]  |
| Just how long does it really take to move up in your IT Career? Posted: 12 May 2019 05:42 PM PDT I notice a lot of articles and talks about people starting in IT helpdesk or some form of entry level role with the intention of moving out of it within six months to two years tops. Though in the past this seemed very critical, I wonder how this will work in a world where there is no real middle ground to step through? The route in between help desk now feels like SysAdmin and then DevOps/Cloud specialization. The amount of desktop and network support has been going down over the recent years as we move to either more consolidated MSP and cloud services. So my question is, how will this change our ability to move up the ladder? It does look bad on a resume when you stay in an entry level role too long. The only way to reset would be to get a college degree. If you already have one though, then this may not be an option. So is this still a realistic timetable in a world where there are less middle level jobs? Is there a specific skillset, certs, or projects that can be worked on that gets you to that point in the shortest amount of time possible? Keep in mind when I ask this, this is assuming you are trying to learn on your own time outside of work. You can learn all you can on the job, but it will never be enough. However, I still wonder about the realistic timetable of this. If it is about churning out so many certs that you lose count of them, I feel certain college classes can assist you in earning those faster than when you self learn (Though more expensive.). If it is about side projects that need to be done, what are those projects that can best be used to prove that skillset? I suppose I'm a little skeptical to see the transition to go by as quickly as some make it seem. I say three to four years may be a more realistic timetable, but I worry that will not look good in the corporate world as that is not good enough in today's standards? Any thoughts? Am I all wrong or overthinking this? [link] [comments]  |
| Job hopper here, at what point is my career ruined and how do I recover? Posted: 13 May 2019 08:48 AM PDT I am a job hopper. I never planned to be one. I don't feel that I have some major personality or attitude problem, but maybe I do. Here is my history in a nutshell: 08/2015 - Graduate college with a bachelor's in IS, some web development projects in my portoflio. 1 year - full time developer internship. I left because I was working normal full-time hours but still an intern after a year and constantly shrugged off when I asked about moving up to a normal full-time status job with benefits. This was a small company so its just what they do I guess. 5 months - Jr. Developer. I hastily accepted this job because it was full-time with benefits. It ended up being a poorly run company with average of 60 hour work weeks and a toxic culture, so I left out of frustration without anything lined up. Maybe I shouldn't have done that. 6 months - Developer 1. This was a consulting company, but I just didn't feel like I fit into consulting culture. My manager who handled everything I did was almost never around (maybe spoke to me once every 1-2 weeks), so I would spend weeks working alone and unsure of what I should exactly be doing, having nothing to do, or having random projects with no follow up thrown at me that I had no clue how to even begin. I felt so out of place here with no team to talk to at all, that I began looking for a new job. 1 year - Application Support Analyst. I had a good time at this company, because I had a good situation in terms of working well with co-workers and having my work clearly defined. The work was a bit below my skill level since it only involved some SQL and tech support and I had previously been a web developer. I asked about developer opportunities but they wanted to keep me in this role instead of move me to a developer because I was good at it. That combined with low pay and no remote days allowed, made me want to look for something new current job 4 months - Software Test Engineer (remote). At first I thought this was going to be great, since it is remote and a technical position, but I am having a lot of the same problems as my consulting job. My manager is busy all the time so he barely talks to me to give guidance or tasks (maybe once a week). And all of my co-workers are indians offshore (this is a remote job). They are nice, smart, and good at what we do technically, but I can barely understand their english, since they are not living in the US, their conference mics are low quality, and they are only even available to talk to for a couple of hours in the morning. I can't even speak another language, so respect to them for trying, but I simply have trouble understanding most of what they say. This has left me to try and figure out a lot of things about our testing framework completely on my own. I know working on your own is what we do, but this feels extreme, and not how it would be in person. My boss knew I was a beginner with java when hiring me, but is expecting me to be able to develop significant enhancements to our framework. I am down to get better at java but it is very hard when our framework uses a lot of tech on top of it. My boss is also Indian but is much clearer to understand, and this is why I have not brought up to her that I have much difficulty understanding the others. I have no feedback good or bad on how I am doing 4 months in. So right now I am starting to feel like my current job is just not working out, and I would like to go back into an office setting job where I have a team of fully english speaking people to work with in-person, working on stuff I am more familiar with (web development). Am I lucky to even have a job now with all the job moves I've done, so I should stick it out at my current job? Can I ever recover from all of these job hops? What would you do if you were me? [link] [comments]  |
| Posted: 13 May 2019 06:16 AM PDT Hi all, Wondering if you can advise me on the best way of building up my Security Analyst Knowledge and hopefully help me get into a SecOps role. Some of the systems I've had access to include darktrace, Mimecast, Microsoft ATAC, Cisco Umbrella, Forcepoint (Websense) and many others I also deal with phishing incidents and analyze potential phishing emails - Depending on what I can find I can create and run a search and destroy PowerShell on the system to remove all traces of the phishing email. [link] [comments]  |
| Posted: 13 May 2019 05:17 AM PDT I am in the process of looking for a new job, and have a resume which stretches back almost 30 years in IT. About 15 years ago I was asked to leave an IT job (my own fault), but have a spotless record otherwise, before and after that firing. Also, there is one job preceding that, which I left on good terms and a good service record, but caught my manager trying to change my status from a "Do Rehire" to a "Do Not Rehire" status. I caught it, and corrected it, but want to ensure that it has stayed that way. Are there any resources which I could employ to run a background check on me? I'd like to know what what prospective employers will see before they do. It seems to me this would be a good business opportunity for someone. [link] [comments]  |
| Is CompTIA A+ a good starting point for a career in data? Posted: 13 May 2019 06:55 AM PDT Where I'm at: I have a degree in math and a few years experience in "accounting". Really what I've been doing is excel - I'd rate myself as advanced in excel I've basically created macros to do my entire job. I have no formal education in accounting and honestly most of the stuff I've done is more like bookkeeping. I'd like to transition into a new career without moving backwards or feeling like I'm starting over. I've started studying for the A+ and most of it is new information to me, so I could see that all being valuable. With my background in math, I'm wanting to work my way towards working with data. Is CompTIA A+ a waste of time for me or is there a better option? Any insight would be greatly appreciated, thanks! [link] [comments]  |
| What steps and certificates to do to become a proficient IT-Engineer Posted: 13 May 2019 10:25 AM PDT Hello and thank you all in advance, I'm 25 years old and living in Germany. I'm working full time since last years July after finishing my apprenticeship. Sadly the company I worked for didn't want to give me a contract, thus I searched for a new job opportunity. When given the chance to become somewhat of a helpdesk/roaming engineer type of guy I took it for the sake of having a job. Now I work with just small business solutions and repairing printer instead of using cutting edge tech and bringing whole warehouses to life like in my apprenticeship. I'm feeling, and I'm noticing that I'm extremely stagnating, especially because I'm still sore about being kicked out of my old job. Please give me something like a direction. I know that I have to get another job in a more IT like company by no later than Q1 2020 but I don't think that's enough because there are younger and better people coming into this market each year. Honestly I'm extremely concerned... [link] [comments]  |
| Posted: 13 May 2019 10:13 AM PDT So there are several jobs in my area that are for infrastructure. The problem is they require 18 months job experience and a degree. Should I even apply? I have a associates in Information Technology, A+ certification, and about 6 months job experience. I feel like not having the experience is an immediate disqualification. [link] [comments]  |
| Questions to ask in a promotion interview...? Posted: 13 May 2019 05:54 AM PDT I saw a post earlier asking what questions should be asked in an interview. But what about a internal interview for a promotion, when you already know the work life balance, why the position is open, etc? [link] [comments]  |
| Rejected by two consulting companies Posted: 13 May 2019 09:40 AM PDT Hey guys! I recently got rejected by two consulting companies. One of them was EY and another was a local company to my area. I am alil ticked because I know I did well in the interview with the local company. They even told me "Your interview was positive. What I am telling you is what I will tell HR. I think you have great technical skills and great communication skills that will fit well in this position as a next step in your career". Then after a month and a half they finally got back to me saying that they have rejected me. I followed up with them roughly every two weeks. Does anyone send an email to the company they were rejected from and receive any sort of feedback? I am thinking of doing this to get some feedback. [link] [comments]  |
| Posted: 13 May 2019 09:32 AM PDT Hey guys! Been studying for my 901 for about a week and I'm starting to have doubts if I want to try and get the 900s in before the 31st of July. I was told that with no Job I could easily get both done by the deadline. However, I work 25 hours a week as well as having relationships I have to tend to. Should I just focus on the 1000s to save myself money and stress? Or do you guys think that with these time restrictions I would still have enough time? I just done want to fail the 901 and be out the money and have even more pressure. I normally wouldn't mind the grind but it is a busy summer for me with weddings and vacations. Thoughts? Sorry if this is poorly worded. [link] [comments]  |
| Posted: 13 May 2019 08:50 AM PDT I recently graduated with a 2 year degree in IT from my local JC and I'm looking for personal projects that will showcase my skills and expand on what I already know My GitHub is linked on my resume and I am in the process of uploading several simple C/C++& Python Projects I've created for homework assigments I have linux server with AWS and a one with Digital Ocean. I taught myself some of the basics in Linux and was able to successfully configure a LAMP stack in both of these following some online tutorials. I honestly learned more about command line interfaces doing that than in my semester long Linux class. I built a website with Bootstrap and hosted it on a digital ocean server as part of a school project. Previous to this I had no experience with web dev and taught myself Bootstrap. The website looks great from my biased standpoint and the owners of the local gym I created it for agreed. I know this is something I enjoy doing and have considered starting a side business building websites for local small businesses I really don't know where to go from here, what should I try to tackle next? [link] [comments]  |
| Posted: 13 May 2019 08:49 AM PDT Hello r/itcareerquestions, Has anyone worked on a 2 men IT team support roughly 100-150 users doing IT support? What was your path like there? Did you moved on to doing something outside of IT support after? Quick background, I got an offer to be the 2nd IT support person. Been doing IT support for a few years so still relatively new to the industry. I'm undecided what I want to do afterwards but wanted to find out more about what you've done and where it took you in your IT journey. Would love to hear about your story! [link] [comments]  |
| Trying to get my brother (sociology degree) to consider IT Posted: 13 May 2019 02:16 AM PDT Hi, so a little about myself, I am graduating in a few days with a degree in Computer Information Systems, but found that this career path is not for me; I'm going into finance. I have learned a lot during my time in CIS courses and know a lot of my peers are ending up with great salaries post graduation. My brother on the other hand has struggled in college and will be graduating in ~1 year with a degree in sociology, which I think he was forced into by my parents as the quickest way to get him to graduation (Not sure why sociology). I think this is a huge mistake and I think he will not be able to handle the real world well when he graduates, especially with minimal skills that I know of and a sociology degree which like I said, I think he was forced into, and I personally believe that degree is for a certain type of person and the job market is not the best from what I've read. This all leads me to want to try to convince him to self teach himself some relevant IT/programming skills during his last year in college, and be able to hit the ground running by the time he graduates so he can find a good job in a great job market. What do yall think of this? Is it doable within a year to gain the skills necessary for an IT/programming position? What skills/languages etc. should he prioritize learning to find a job? I know he has some experience working with data and stats so maybe he should focus on R and SQL and could get a job as a data analyst? Anyway enough rambling, yall get the idea, appreciate any feedback. [link] [comments]  |
| How to make a resume for service desk position with no experience Posted: 13 May 2019 12:00 AM PDT I'm really trying to get my IT career started, but I'm stumped on what to do for a resume. I've worked in retail, fast food, warehousing, etc. , but never IT. However, I went to a vocational high school and while there, I took 4 years of CompTIA A+ classes being trained both hands on and book material. I have my A+ Cert now and this is about as far as i've got and I really want to make sure I just don't send any old resume in and it get overlooked. [link] [comments]  |
| Posted: 13 May 2019 04:59 AM PDT If it is, any recommendations for a good place for a starting point? Thanks. [link] [comments]  |
| Question for those who work Help Desk! Posted: 13 May 2019 12:57 AM PDT
I'm asking these questions because I'm looking to get myself back into IT. I did graduate majoring in IT in Dec. 2018 and was studying for certifications but kind of lost my spark when I couldn't secure a job, so I just started working and forgot everything I learned. Earlier this month I kinda had a wake up call, I'm still young (20) and have many years to achieve my goals so I shouldn't have let a couple of rejections make me give up. Anyway for those reading and posting thanks for your time! [link] [comments]  |
| Posted: 13 May 2019 04:35 AM PDT Good morning everyone, From 2007 to 2012, I used to work as a network technician in the Air Force. Around 2010, I developed debilitating RSI and I was unable to do almost any programming or typing at all. I was eventually kicked out of the military because of severe medical problems (stemming from RSI) and became a stay-at-home dad. From 2013 until now, I've been working diligently to recover from my workplace injury. I'm now at a place where I can consider working again now that my kids will all be in school. I am still severely limited when it comes to typing. When I get back to work, I plan on using Dragon naturally speaking to be the work around for my computer use. Are there any careers in IT that can use my experience and where Dragon is an acceptable workaround for using the computer? I know that Dragon is inefficient at programming because of all the special characters required (unless it has gotten better for programmers). IT changes at such a fast pace that I'm not sure that any of my experience is relevant anymore anyway. Any advice in this matter would be greatly appreciated. Thanks! [link] [comments]  |
| LinkedIn headline question and criticism on my current one Posted: 12 May 2019 12:53 PM PDT Hi all! I wanted to get some feedback on my current LinkedIn headline, what it should touch on and if my current headline works.
I am working on getting out of help desk and into a sysadmin role. UPDATE (a new one I created with the assistance of a poster in this thread):
[link] [comments]  |
| Posted: 12 May 2019 12:06 PM PDT Hi all, I'm currently in a service desk support role and have been for 2.5 years now. I am trying to figure out which path to go down systems administration or development. I enjoy learning about both and have spent time doing both in my free time. Although I would say I have more knowledge of the sysadmin side of things at the moment. People say that development is the best route for the future as the number of sysadmins that will be needed will decrease and I was wondering if this was true and if it would make more sense to move into a more developer related role for my future career. Any advice would be appreciated. Thanks [link] [comments]  |
| Should you apply to jobs more than once in the case they repost the job? Posted: 12 May 2019 07:05 PM PDT So ive gotten some instant rejections (meaning i get a "we will keep your resume on file" email response after a week), ive improved the wordings of my resume a bit and thinking about reapplying to some of the positions that rejected me. is this a bad thing to do? (they reposted the same job that they had a month ago so I'm guessing that despite hundreds of applicants, nobody satisfied them) [link] [comments]  |
| Posted: 13 May 2019 01:03 AM PDT Amazing people of reddit, I have just finished my Level 5 Technical Support diploma. It took a year and a bit because I went full time to part time, got a full time job as a mobile tech. Not the best pay but experience is amazing! I'm stuck for where to go from here, I want to be in IT security, preferably Pentesting. I'm currently going over the pentest+ from comptia. I have only been in IT for almost a year and I know that the security sector is a tad bit further down the road, I am 28, started late but the passion is there. What jobs/certs should I look at now to get me in the right direction? There are soooooo many job titles, that it looks like gibberish! Appreciate any and all valuable answers. Thanks. [link] [comments]  |
| Computer network support specialists Posted: 12 May 2019 03:45 PM PDT What certifications do I need in order to get the job? What required skills? Do i need a Bachelor's Degree?(4 years) [link] [comments]  |
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