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    Wednesday, June 15, 2022

    IT Career Idk what im doing at my job

    IT Career Idk what im doing at my job


    Idk what im doing at my job

    Posted: 15 Jun 2022 10:20 AM PDT

    I got hired at a small company for an it position and they said training would be provided

    Theres no training, theres no other it people to ask for help, and the person they relied on for all this shit quit before they hired me

    the boss dude handed me a bunch of laptops to set up for new employees but i didnt know what that means so i just added a new user and deleted the old one but he also said something about downloading an app Company Portal but it didnt work because the old it guy set up stuff in the policy information app thing i forgot what its called

    the boss doesnt really know what the old it guy did either, and idk what to do

    im also getting other tasks too but idk what to do because they didnt give me the account logins and informations

    submitted by /u/ninjaninja332
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    Choose between programming or system path

    Posted: 15 Jun 2022 03:34 AM PDT

    Hello there !

    I studied "Information Technology" which was more network/sysadmin/security oriented. But I was always interested in coding. I made many friends during school (in programming bachelor). I finished my bachelor in "Information Technology" but most of my hobbies were programming oriented. I also managed to help some others in the "Programming" cursus.

    I have been at the same place for nearly 7 years now. (Belgium). My current job in a startup was super interesting at the beginning. It was mostly network/sysadmin related and after a year I started programing.

    It was all fun and everything, salary is also good. Now the company is software oriented and I'm seen as the "Lead dev".
    The company is growing more than ever, lots of new processes (healthcare industry).

    I also invested a lot of my time in this startup but now …

    I'm tired, I have the feeling that I stay there because I was always there. I'm a bit fed up with all that quality management, management issues, etc. I'm not learning anything new. No new challenges anymore.

    I plan to have a family, spend more time with friends, family, enjoy my hobbies.
    So I think I need a quieter job.

    In Belgium a lot of "safe work places", like the government are more "system/network" oriented. But I think I'm outdated for that.
    I have the feeling that going back to a dev position will lead me to a small/medium company where you need to be invested a lot. But I like programming.

    So .. I'm a bit lost actually.

    Maybe just seeing answers or chatting with someone will help me to have a better vision of what I want ? If someone had a similar experience, I'm curious to see how things turned :-)

    submitted by /u/Atnaize
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    Looking for a new remote job.

    Posted: 15 Jun 2022 09:53 AM PDT

    So im currently making $35 an hour as a "windows engineer" for a large MSP working under a contract. To be honest, I havent really been doing anything for the past few months besides answering emails and slack messages, and when I do have work its just applying windows updates. I am bored and worried the company will realize they are just paying me to do nothing and can me. Im looking to get my hands dirty again and trying to get experience with cloud/security.

    I have been applying for jobs for a handful of weeks now but no real interviews yet. Does anyone have any tips?

    submitted by /u/UCFknight2016
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    Skipping help desk and jumping the line

    Posted: 15 Jun 2022 11:51 AM PDT

    Hello, I am just now starting my IT career and hoping to skip help desk and go directly to a jr network or jr system admin or something of similar stature. I've done my time as a geek squad repair agent. I've poured my heart into my homelab and I've spent many many hours studying for and getting certifications. Here's my resume.

    https://imgur.com/a/lwj8OWL

    So am I wasting my time by setting such a high bar for myself? I've been looking on indeed and dice and if I get good feedback on my resume then I'm gonna start applying on there this week. I don't have a linkedin. I'm a CS dropout.

    I know there's a certain resentment for "word salad" skills section. But I feel like I've made it shown how good I am at those skills based on the previous things listed on my resume.

    Any suggestions would be welcome. Thank you

    submitted by /u/thealtFormyaltaccs
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    What are some red flags when looking at job postings?

    Posted: 15 Jun 2022 06:25 AM PDT

    I recently saw a Sys Admin job posted that included everything from IT director to level 1 helpdesk in the job description. It required MCSE, a Bachelor's degree, and CCNP. Monday-Friday 8-5 and on call on nights and weekends. and they didn't even list the pay range. This all felt like too much for me.

    What are some red flags you look for?

    submitted by /u/AgentSuckMyBalls
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    Where should I go to learn basic python?

    Posted: 15 Jun 2022 12:23 PM PDT

    My University's IT program only included web development with a teacher who had no experience in web development (I want you to guess how that went); and there are no other coding programs.

    Where online can I learn the basics of Python? I'm currently guided to the Python Institute to learn this stuff.

    submitted by /u/Mental_Border5692
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    Looking for Career Path Insight (Please and Thanks)

    Posted: 15 Jun 2022 08:23 AM PDT

    Graduated last year, Took up to OOP C++ & Java (no data structures), grad level network/system admin class so I'm fairly comfortable with active directory, file sharing between linux and windows machines, some docker stuff, VMWare migration, among a bunch of other topics (all learned by setting up Azure VMs). Also have digital forensics knowledge, mainly FTK experience, along with file systems (looking at NTFS MFT to gather data, etc).

    Took awhile to find a job, currently working as a Data Center Technician. I am wondering what I should do next, as my company will pay for certifications, and there is some downtime that I could use to gather skills, or study for certs. I did not entirely know what I wanted to do while in college, and even now. I did not like writing code while in school, however I mainly attribute this to my own laziness rather than because it was difficult or challenging.

    Should I resume where I left off learning system/network administration fundamentals through VMs and shoot for sysadmin jobs? As well as teach myself python? I do find cloud IaaS interesting

    What are some paths I could take? (Remote work making 100+ is my 5-10 year goal).

    submitted by /u/misterhotdog69
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    Advice on getting a remote entry level IT job

    Posted: 15 Jun 2022 03:47 AM PDT

    Hi everyone, I'm a 28 yo from Europe. I'm a med student and a freelance language teacher, before med school I used to study computer engineering but I left after 2 years so I just know some Maths, Physics and C language, I didn't get the degree. Teaching freelance has never payed me enough to live so now due to some family issues I need to switch my career.

    I don't care much about the type of job, anything that is: part-time, from home and with a fair salary works perfectly for me.

    As I have basically no experience I wanted to ask you these questions:
    Which ones are the entry level jobs that are more in demand in IT right now?
    How can I get the title to do that type of job?Coursera and some websites like that maybe?
    Which websites should I look on for getting a job?

    Thanks in advance and have a nice day you all!

    submitted by /u/Dameseculito11
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    Need advice on finding career focuss in IT.

    Posted: 15 Jun 2022 08:31 AM PDT

    I recently got my bachelors in cyber security so i am still entry level and am currently working as a IT help desk specialist, but now i am trying to find what i want to focuss on within my degree level. I know what i want to do but i do not know what job positions i should look at regarding for what i want to do.

    i want to write SQL code or scripts in my every day job, what kind of job titles should i be looking at? any help would be appreciated!

    submitted by /u/dark845722
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    Which one of these jobs would you choose?

    Posted: 15 Jun 2022 06:53 AM PDT

    Job A (current job)

    Title: Product Support (Tier 2 help desk)

    Pay: $40,000 year - City: Central Florida - 96% remote (can move anywhere in US) - Small tech company - Very easy, lots of downtime, I probably
    actually work 2-3 hours a day.

    Job B:

    Title: Tech Support - Pay: $75,000+ year (no final number yet) - City: Miami, would need to relocate - Hybrid: 3 day in office, 2 remote - Large Fintech Company

    Side details: I graduate with my BS in Computer Science in 6 months. I will have Network+ and Security+. Currently I have 5+ years of customer service experience and 1 year of tech experience. I will be going for my master's too.

    The COL in Miami is atrocious. My family moved away from there only 5 years ago. My rent would double, I would need a car + car insurance, groceries would probably double. I would be bringing my long time partner with me, and they would need to find a job as well.

    However, breaking into the FinTech space now could be huge down the line. The company has a lot of upward growth, especially in the field I want to move into (Cybersecurity)

    What do you guys think?

    submitted by /u/Feeling_Fennel277
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    Hesitant about leaving a long-term job for new opportunities.

    Posted: 15 Jun 2022 06:54 AM PDT

    I've been with my current employer for 20 years and have grown from the low-wage front-line tech support up to a senior support agent in their corporate operations center. I was recently passed over for two engineering roles which I later learned were only posted as a formality because they had someone else in mind for the positions as a way to retain talent or attract a specific resource back. Unfortunately, these roles do not come up very often with openings coming available once in 3 - 4 years.

    I'm entertaining a new role that is contract-to-hire with another company in the same field my current employer, uses the same platforms and services and is remote work with the possibility of a quarterly in-office visit. The nearest campus would be a 3-hour drive. There would be an increase in pay of about 35%.

    The only thing about my current role that would keep me from leaving, besides comfort, is that my whole family is under my health insurance, though we can transition to my wife's plan. I also have a 401k that the company matches up to a % (can't recall the specifics but am sure it's comparable to what most employers offer), a pension that I'm vested in, and would be able to qualify for retiree health insurance but only after being employed for no less than 20 years of employment and retiring from the company at age 55 or later. I am in my mid-40s so I still have over 10 years before I can even entertain that and I feel as though I am unlikely to retire that early.

    I would love to hear feedback from others that were in a similar position and what their decision was and whether they regretted it or not? I would also love feedback on good questions to ask the recruiter/employer about the guarantee of hire after contract as I have never worked as a contractor before. I'll continue to search/browse the subreddit for similar threads but appreciate any constructive feedback.

    submitted by /u/crkdltr404
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    Messed up internship. I need advice!

    Posted: 15 Jun 2022 06:25 AM PDT

    I am an intern since 1 month at a fairly large, like less then 1000 people tech company, but I don't grow as fast as I thought and I have this feeling that my supervisor or manager is pretty upset: I am sitting on a task for some days and I have this feeling it should have taken me like 4h maximum. I do everything to grow, at my uni I have had good grades in programming too but I feel I am not learning how to do the shit here from the ground up, like they expect me to just do it… Now I am angry because I know my potential from past XP in life and I really love the company but it's like there is no path for an intern to get good here

    submitted by /u/Aragorn_just_do_it
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    What is my best option after completing my degree?

    Posted: 15 Jun 2022 08:22 AM PDT

    I am about to complete my bachelors degree on Information Technology, do i need to start from help desk postion or a higher lever with good pay

    submitted by /u/davidharry01
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    What steps should I take to make the most of my IT career?

    Posted: 15 Jun 2022 11:55 AM PDT

    Currently in college for IT concentration cybersecurity.

    I'm doing very well on self learning and am currently preparing to get my Network+ and Security+ certs. I've realized though I am enjoying learning Python so much that I'm kicking myself for not learning it earlier.

    I just accepted a remote help desk job, and while that's exciting to finally get my foot in the door, I realize I wanna do programming stuff in a possible Cybersecurity field. I am focusing on trying to secure Internships once the season rolls back around but I can't be guaranteed anything.

    So far I've developed programs using Python in small teams to create simple stuff like price scrapers, price comparison tools, and integration with Discord to help discord servers that specialize in E commerce. I've thought about making a blog or github page showcasing these skills and offering a detailed overview of these projects and linking them on my resume.

    Anyone able to offer insight on how to streamline my learning and goals to be better prepared for what I want?

    submitted by /u/dryheavingidiot
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    Have an upcoming interview for a position I'm not fully qualified for, how to prep?

    Posted: 15 Jun 2022 11:29 AM PDT

    The position is for a SaaS admin and I have little to no experience in SaaS. My resume doesn't have anything hinting that I do but I was granted an interview anyways for some reason. I don't have any previous admin experience either and really feel under qualified, but I have a few days and wanted to give myself the best chance.

    I don't want to go in with a negative viewpoint, but I'm not going to pretend that it could be an interview just to say they're interviewing. In the off chance it's not, I'd rather give it my best shot.

    Thus far I've taken the time to go through the list of services mentioned in the job description and go to each vendor's site to review their admin guides and any other materials I could find if they had it available. Some of it is far too in-depth to pick up over a few days, but familiarizing myself seems like a good idea.

    Is there anything else you can think of that could potentially give me a leg up, even if I don't have the experience on paper?

    submitted by /u/MyOtherSide1984
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    Is this normal in IT now?

    Posted: 15 Jun 2022 11:23 AM PDT

    So I'm curious about a few things... before I started working for the company I'm at now I worked for an MSP. We were the IT department of the small business that couldn't afford a full time IT department. I'd make calls to the customers, ask for help testing software, or maybe verify a MAC on a piece of hardware or something of the likes. It was never anything I couldn't do, and it was more to save a trip charge and the fuel and time required to go to the site and verify this information myself.

    With the company I'm working at now, we just had a meeting that was an hour and a half of being scolded for even thinking of asking anybody outside of the IT department to test this software rollout we're planning this weekend... That we needed to give the users 3 weeks advanced notice of testing, and that asking now would look like we don't know how to do our jobs. It seems to be that they think the IT department should handle everything themselves, and never ask the user for anything.

    Part of this I can understand, but most of our branches are an hour or two away from each other, so visiting the branch to handle things on my own in person would require a lot of fuel now. We're paid mileage, but the point is I now spend an hour or two driving one way to do something I could call a branch manager and ask for five to ten minutes of their time.

    One time I called my contact at one of the branches and asked him to do something for me, I forget what it was....but when my boss found out I did this I was reprimanded for an hour and reminded that I am to never ask this person to do anything for me again, that they are very busy and have no time for my requests and I need to just handle these things myself.

    Is this normal? Do I need to just get used to driving all over the state handling these issues myself or are they being a bit dramatic about these simple requests I have of some of the users?

    submitted by /u/throwawayitguy2001
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    Data science (AI/ML) or Devops as career path?

    Posted: 15 Jun 2022 11:21 AM PDT

    Hello all I have 2 years experience as associate software engineer. Right now I want switch to either Data Science(AI/ML) or Devops. Could anyone specially professionals in either of the field tell me which one to choose? Thanks

    submitted by /u/themadman00
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    18 years in IT, is a masters in IT management worth considering for more leadership/mentoring roles?

    Posted: 15 Jun 2022 11:03 AM PDT

    I've been in IT since 2004, working my way up from helpdesk to my current role in Azure engineering. I'm finally at a point where I enjoy my work. One thing I've wanted to do over the last four years is do more mentoring, training, and raising up IT professionals into more complex skill sets. I'm doing some training courses, I write documentation that seems to work pretty well, etc.

    I'm also looking at some kind of longer term goal to work towards just as a personal thing. The idea of a masters degree in IT management came into my mind and I'm thinking a bit about it. I'm just curious if it's helped people move up in their careers? In my case, maybe I'd be OK with testing the management waters but it'd also be good to validate my experience and plan for the next 15ish years in the workforce.

    I've got a bunch of certs for Azure, Windows Server, etc. that have definitely been helpful. Got my BA already (political science, oh so useful) from back in '04, so that's one big checkbox checked.

    I'm not too keen on going into massive debt so a WGU-ish program would be ideal. I saw that GWU has a cloud computing management MS but $30k seems a bit tough.

    submitted by /u/MohnJaddenPowers
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    Looking for new career suggestions

    Posted: 15 Jun 2022 07:00 AM PDT

    Been in the mechanical trades for 30 years. Body is shot. Need new career with the best odds of working remotely with a starting salary of 60k or better. No degree, but I will get one remotely if I have to. The less typing, the better as the damage extends to arthritis in my fingers. I want something I can do for the next 20 years.

    My experience is limited to some basic, assembly lang, limited C# I've played with in hobbies. Been using & building PCs since the late 80s.

    submitted by /u/Heph333
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    Did I make a mistake by accepting this job?

    Posted: 15 Jun 2022 10:34 AM PDT

    TL;DR: Graduated with my Bachelor's in IST and accepted a phone-based customer service position at a SaaS company. Not sure if it's where I should be. Debating quitting and going back to college in order to pursue higher-level internships, and looking for advice on my next steps.


    Hi r/itcareerquestions,

    Last month, I graduated with my Bachelor's in IST and got Department Honors and Cum Lade. While I enjoyed the college experience and networked a bit with my peers and professors, I had a flawed understanding of internships. I thought internships were something to be pursued towards the end of a college education, and by the time I started applying it was too late.

    I wasn't able to secure an internship prior to graduation, entering post-college life with no IT experience outside of school projects--not even helpdesk. My only work experience is a retail position I held from 2019-2020, only ending because of COVID. I accept responsibility and the consequences for not being more proactive in seeking internships.

    Since I was without an internship, and with graduation approaching, I grew desperate. I frantically applied to helpdesk, desktop support, and any other roles with a similar title in hopes of getting my foot in the door however possible.

    I accepted a position as a Technical Support Specialist at a SaaS company, where I perform customer service duties via phone. Basically, it's helping customers with questions about the software and solving any issues they encounter with it.

    The company seems fine. I like my coworkers and managers, and they are an organized operation. They have opportunities to grow within the company in both leadership and support roles. It's remote and the pay is $40k. Still in training so I haven't talked to any customers yet.

    However, I can't shake this feeling that this job isn't the best fit for me, and that I didn't think this through. It's basically call center work, which I've heard horror stories about. Also, if I were to advance within the company to leadership positions it would likely remain in a customer service context. This isn't IT helpdesk, either, which is where both customer service and technical experience is usually gained to move into more specialized roles.

    Since the software I support is proprietary to this specific company, I question how much knowledge I can apply to my next company other than my customer service experience. My ideal job would give me exposure to a variety of technologies, and offer me the ability to grow my technical skills with a variety of hardware and software. This doesn't appear to be that so far.

    So, let's assume I back out from this. Now what?

    I would go back to college and pursue a Master's degree in the most optimal way, working diligently to get certificates and applying for internships on a regular basis. I want to work with cloud technologies, which would be my focus for an internship. The cost of college isn't really a concern for me.

    I'm posting here because I wanna hear your opinions and advice for my next move. I'm not entirely certain what is best. Many of you have diverse IT backgrounds and may be able to relate to my situation.

    submitted by /u/KonasumiTV
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    Business Analyst resume review?

    Posted: 15 Jun 2022 10:26 AM PDT

    Any critique on my resume? I'm applying to an IT business analyst job. I had to redact a lot of info because I have only worked in the government and could be easily identified.

    https://imgur.com/a/s053DLk

    submitted by /u/throwawayxxchromoso
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    Dell TechDirect certs - Can I transfer them to another organization?

    Posted: 15 Jun 2022 10:20 AM PDT

    I completed my Tech Direct training at the end of last year. Well, stupid me didn't think to save anything that confirmed I had completed the training. Well, now I'm with another company and the TechDirect stuff is something I need to have. I can't log into my old TechDirect account since I don't have access to my old company email address. Do I need to create an account with my new company and reach out to their support team and see if they can transfer my cert? I reeeeally don't want to have to go through the training again.

    submitted by /u/DarthNarcissa
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    Any Network Engineers Willing to Discuss Salaries?

    Posted: 15 Jun 2022 10:16 AM PDT

    I've spent the past few months with the feeling that I am underpaid for the experience I have. I am 28 years old living in a southern US east coast city. I have 6 years of experience as a network engineer, mainly in Route/Switch but also some wireless and lately have been exposed to security & cloud technologies (Palo Alto firewalls & Azure). I am CCNP certified. Last year I got a new job and negotiated an 11% salary increase, making $83k a year. This number matched the salaries I saw for my area at the time. The position is a "Sr Associate" level job but I am an engineer supporting all sorts of route/switch, firewall, F5, and cloud technologies.

    Recently I was looking around out of curiosity and discovered that now median salaries I am seeing in my area are 90k+ and have talked to some people who have said making 100k+ is easy with my experience. This is only my 2nd job since I graduated college so I don't have much to go on based on previous positions. I mainly look at online resources, whose numbers vary widely. Is the industry just hot right now? Did I screw up by not swinging for the fences when I got my new job last year? I'm planning to talk to my manager about this soon, but I would appreciate any additional insight anyone would be willing to add just to help frame the conversation in my mind. Thanks!

    submitted by /u/ranchfortheranchgod
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