IT Career [March 2022] Ask the Experts - IT Management |
- [March 2022] Ask the Experts - IT Management
- Security Engineers, what are your day to day responsibilities?
- What not to do when you get the 'no thank you' email regarding your resume
- Looking for an outside look on what my next step should be. Pitted with a decision.
- IT support at a University. What should I expect in this type of environment?
- My Advice To New Techs Trying To Work IT Support In 2022
- First hiring event. What should I be doing to increase my network? How do I even find the tech recruiters?
- How did you decide to get into a particular field in IT?
- What is the preferred job/experience before junior soc analyst?
- upcoming final interview with akamai technologies and have a couple questions
- I recently separated from the Air Force with 8 years non-IT experience. Currently in a certification school for ITIL 4, A+, Net+, Sec+ which will be completed in 2 months. I am aiming to get into cyber security as the goal career. How can I best plan my first 2 years in IT?
- Listing Part-Time Tech Job on Resume/Linkedin to Beef It Up?
- Jr. Data Scientist position. What to talk about if I don't have any experience?
- Philosophy grads/majors in Data Science or Software Engineering
- I paid for the Go cloud architect videos - REVIEW -
| [March 2022] Ask the Experts - IT Management Posted: 28 Mar 2022 01:12 AM PDT Do you have an interest in IT Management as a job or career choice? Are there things that you have wanted to know but not been able to find a resource to ask? Some scenarios for potential questions:
Ask the Experts is an opportunity for the community to answer questions for each other or provide general advice on their respective field to people interested in joining your ranks. NOTE: Experts when you answer, please give an indication of your experience in the field. Example:
MOD NOTE: This is part of a weekly series. Next week is Networking. [link] [comments] |
| Security Engineers, what are your day to day responsibilities? Posted: 28 Mar 2022 02:53 AM PDT I'd like to go down this route and was wondering current Security Engineers, what are you day to day responsibilities and what things do you get involved in? Also what would you recommend to learn/to be Certified in to be successful in this role? [link] [comments] |
| What not to do when you get the 'no thank you' email regarding your resume Posted: 28 Mar 2022 05:47 AM PDT I see this almost daily in my vscreen role. There are a number of reasons potential candidates get the no thank you email from a recruiter or potential employer. However, what I can unequivocally tell you is that if you respond to the no thank you with some smart ass comment or proceed to tell the person who reviewed your resume that they are stupid, an idiot, use colorful language, etc. you will go from being a candidate who could have been put into a category to be reviewed for something that was a better match to the "we will never hire you" category. [link] [comments] |
| Looking for an outside look on what my next step should be. Pitted with a decision. Posted: 28 Mar 2022 05:23 AM PDT Happy Monday! Thanks for any feedback you provide. I'm currently looking at two offers by two companies in differing steps of complexity, similar pay (but a substantial increase from my current job) but both require me to no longer hold a public trust. Offer 1: Information Technology vendor for developer software/support. Role would start out as a Junior Systems Administrator; starting off with mainly Tier 1 duties and with time growing, support scope is 500 clients. No WFH 60 mile daily commute. 65k but one of the regions top employers. Offer 2: Marketing company works with various ad campaigns for business and politicians. Role is literally called "IT Generalist/Onsite Manager" as I would be tasked with guiding the other tech on premise (this would be making a 3 man team consisting of a just moved Sys Admin to a regional office out west, so me and one other) but the company has a contract with a MSP, they would handle about 50% of tickets with the 50 we are tasked with would be a split between basic break/fix resets, network connection, and verifying patches from the MSP from the client side. 250 users, high end 15 tickets for the whole team a day. 45 hours a week but hour lunch, no WFH but based where I current work. I have been told that from can IT stand point not much room to grow career wise but could be pivoting to a manager or project supervisor position (which honestly I wouldn't mind) But I do feel that at Offer 1 I would be challenged more and learn, the better pay of offer 2 seems nice but not sure. But with offer 2 I make more money and could pay off debt and with the lower work amount be able to focus on finishing college and actually getting some certifications (in progress will only take me so far) and learn what I want to accomplish in IT. But also fear with the majority of requests being pushed to the MSP I grow content with me glorified AV man role. For context: I current am a tier 1 on a contract at a gov agency. Probably tasked with 10-20 tickets a day. Not much room to grow I feel, especially with the amount in pay (45k currently, so both jobs would constitute at minimum a $1000 per month raise). Was put on a PIP last year due to attend for a known transportation issue and have been stagnating and disengaged since. But I really like it here team wise I have some decent relationships, some people have been here 5+ years while me not even two years. There's one day WFH but the benefits of a gov job (insurance, etc). At a crossroads [link] [comments] |
| IT support at a University. What should I expect in this type of environment? Posted: 27 Mar 2022 06:36 PM PDT I have 6 years of desktop support experience working at a corporate type office. I'm going to start next week at a University that I just applied for. I'm feeling a bit nervous, or I guess excited, since this is going to be a totally new environment for me. What should I expect here? [link] [comments] |
| My Advice To New Techs Trying To Work IT Support In 2022 Posted: 27 Mar 2022 06:20 PM PDT If I had to start again, here's my advice to new techs: If you want to get started in helpdesk or IT Support start learning the fundamentals. Go with the a+. Read that book and understand how it's used in a work environment. Build a home lab and learn office 365, active directory, share permissions, some group policy. Add those skills to your resume. Fix the resume. If no one calling you is because your resume needs work. If you get the interview and don't get the job its because your having issues with answering tech questions or soft skill questions. Fix your LinkedIn profile and connect with people who have jobs already in IT. Message people and do a video call with them and asked them how they got there job in tech. Create genuine connections and don't add people to pad your connections. Take him or her out for food or coffee and get some good advice. Connect with hiring managers and job recruiters. Sometimes it's not what you know it's who you know. [link] [comments] |
| Posted: 28 Mar 2022 06:20 AM PDT At a JetBlue hiring conference. Looking to grow my network(50 word count minimum for post and body is kind of overkill) [link] [comments] |
| How did you decide to get into a particular field in IT? Posted: 27 Mar 2022 10:28 PM PDT There is no right or wrong answer of course. I'm just interested in how other people's experiences and perspective led them to make such an important choice(s) in their lives. I didn't complete a BS in comp sci because of circumstances and I've regretted the decision for a long time. I completed a 2 year AS in Computer Networking, and I've done help desk for 5 years feeling unchallenged and underappreciated. Now as my contract with a school district is up in 6 months I'm planning to get a Network+ cert, start a home lab and try to get into the network / infrastructure / sysadmin / DevOps type of career path. MOn the other hand, I've never been able to shake the FOMO of being a web developer. For awhile I only used linux, lived on the terminal and I've followed a Ruby on Rails tutorial and thoroughly enjoyed the experience of being able to imagine something and create it. Did a little bit of machine learning as well, really love the idea of being able to take a data set and being able to pipe that into a light end framework, generate a heat map and just glean insight from it like some modern day oracle. The problem is, my love affairs with different aspects of tech haven't led to a career in them and I sought out the help desk position just because it was a job. Now I'm wondering if there's a responsible way to work my way back into webdev or do I consider the possibility that networking and infrastructure are cool as hell too? Tell me your stories. Looking back on your career what would you have done differently? What's crystal clear in hindsight? [link] [comments] |
| What is the preferred job/experience before junior soc analyst? Posted: 27 Mar 2022 06:13 PM PDT First thanks for any help would 2 years of basic desktop support, sec+, ccna and cysa certifications be possibly enough for a shot at a junior soc analyst role? I have no degree. [link] [comments] |
| upcoming final interview with akamai technologies and have a couple questions Posted: 27 Mar 2022 09:56 PM PDT I have an upcoming interview with Akamai Technologies for a Cloud Support Engineer position. The main focus it seems is going to be on DNS. Some other topics mentioned will be HTTP, Linux, CDN and what Akamai does. I have about 10 years of end point support experience but no real specialized or focused work in networking. I currently do not have any certs and I know that may be something holding me back. Networking is really where I'd like to see my career in IT heading so I'm beyond excited for this opportunity.
I applied through their website and about 2-3 weeks later I was contacted by one of their internal recruiters. We had a quick 10-15 minute phone conversation on what the manager was looking for. In particular they wanted someone skilled in DNS. A day later they sent an email for an interview with one of the managers. After thinking on it, I felt that I might not be the person they were looking for. I let them know I did not want to waste anyone's time and I'm not sure my skill set is what they were looking for. The recruiter followed up explaining this interview would be more of a culture fit then technical so I agreed to continue. I really didn't want to embarrass myself by answering "I don't know" a bunch of times. I explained all of this first thing in the interview with the manager as well. He told me he completely understood and I had nothing to worry about. We went over my background and resume. He did ask a handful of technical questions, some generic, some specific. Unfortunately I did have to answer "I don't know" to a few but followed up with "that's something I know I can find out with a little research." I think he was very happy with how I answered the customer support type questions. I also weirdly think he was happy with my honestly and not trying to bullshit a bunch of answers. Even after flat out not knowing a handful of specific DNS questions he still told me that he would like me back for a final interview.
I'm curious if anyone has gone through their hiring/interview process and could maybe shed some light on some things for me? One part that has me nervous is they would like me to put on a 15 minute presentation on DNS followed by a 15 minute Q&A session. I haven't done a PPT presentation in probably close to 18 years. I don't know if they expect something crazy or just keep it nice and simple? There's also two 45 minute sessions with four senior techs, two in each session. I've never had an interview process quite this involved before. Any help, tips, or tricks that anyone may have I'd greatly appreciate it! I'm nervously posting this because I've been studying all day and now I can't sleep. Getting more nervous as the days close in. [link] [comments] |
| Posted: 27 Mar 2022 10:30 PM PDT I just completed and certified in ITIL 4 with A+ starting tomorrow. I am assuming I will be in a helpdesk position for a bit, but I did maintain my Secret clearance. I also switched to the Air Reserves with a retrain into Cyber Security. This means I will be acquiring a Top Secret clearance. I moved to a location heavy on the defense contracting side of the house, so I would like to get in with one of those companies (boeing, northrup, lockheed, etc.) What salary and position should I set my eyes on, and how to I steer the boat into cyber security land as a civilian? How much experience and certs do employers like to see? [link] [comments] |
| Listing Part-Time Tech Job on Resume/Linkedin to Beef It Up? Posted: 28 Mar 2022 04:11 AM PDT I currently work 2 jobs, 1 full time Tech Support job which I have been there for a year and a part time tech support job in which I have been there coming on 3 months. I hate both jobs but am waiting to take the CCNA and an AWS certification before I begin job searching and making my LinkedIn public. Would adding my part time job to my linkedin/resume help me find better opportunities or is that not necessary? My goal is to really get off the phones and my ultimate goal is to get into Cyber but I really want to get off the phone. Is this the best course of action? [link] [comments] |
| Jr. Data Scientist position. What to talk about if I don't have any experience? Posted: 27 Mar 2022 10:34 PM PDT I have my last interview this week. They want me to give a presentation on my CV, and present a business problem I solved, what model I used, my results and computational aspects. My experience in DS & ML isn't a lot (recent grad, which is why I'm applying for a Jr.) and it doesn't fit those outlines they established. I really want this job. What can I do? [link] [comments] |
| Philosophy grads/majors in Data Science or Software Engineering Posted: 27 Mar 2022 09:52 PM PDT Would you say that a career in DS is more suitable for philosophy grads than a software engineering career? I see a lot of philosophers make the switch to DS. But at the same time, I hear that the logic learnt In philosophy helps with programming. Which out of the two use more of the skills you obtained in philosophy? (Construction of good arguments, asking the right questions, logical skills, etc) I'm 30 and got a free tuition for school. I still wanted to finish my phil degree and is torn between a second major in DS or SWE. My concern for SWE is ageism but not so much for DS. [link] [comments] |
| I paid for the Go cloud architect videos - REVIEW - Posted: 27 Mar 2022 08:09 PM PDT it is a good material, it gives clear guidelines, but the price is excessive, it should cost 1/3 of what it costs for the value it provides [link] [comments] |
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