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    Friday, October 29, 2021

    IT Career Just Got Hired for a public school district IT Position!

    IT Career Just Got Hired for a public school district IT Position!


    Just Got Hired for a public school district IT Position!

    Posted: 28 Oct 2021 07:34 PM PDT

    I've been in the IT game for the past 2 years as a tier 1 and then 2 Helpdesk jabroni and I started out at my local high school making only 10/10.5 per hour. I soon moved up to my college's IT position for just around 11.25 and it went to 13.50 by the time I left my position. I was just interested in tech in passing, focusing on gaming and similar things, but of course grew to love Helpdesk work.

    I was in no way shape or form in the IT sector for my degree, I was a history major and econ minor going for teaching and actually dropped out in my last year due to disillusionment with the field. This forced me to be unemployed because my job depended on enrollment.

    And yet, here I am, finishing up my first week at my new career, making 40k+ starting salary, yearly raises, incredible insurance, many PTO/sick days, and incredible retirement potential. And I LOVE it. I have no certifications at all, but my district will reimburse me for every one I pass the tests for. I gotta thank this sub for the help, watching all the other posts while I was stressing out about my unemployment and on the job hunt. Good luck to all my other job searchers and I hope y'all get your chance for success.

    submitted by /u/Weglend
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    Dealing with an aggressive manager and how to hold my ground

    Posted: 29 Oct 2021 01:49 AM PDT

    How do you deal with an aggressive manager who demands action / results immediately? We have a new IT manager (not my direct) who likes to get in our faces and really play the blame game to get things done. I know my manager has to act as a filter for these sort of things but there are occasions where he has been bypassed (separate issue).

    I end up struggling to hold my ground as he is just so demanding. Are there any strategies to help with this? A good book or ted talk maybe?

    submitted by /u/1spot21gigawatts
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    First IT position interview, helpdesk style job. Any advice is appreciated (first interview in 5 yrs)

    Posted: 29 Oct 2021 01:26 AM PDT

    Any advice or "what to expect" type of input would be super appreciated. Been studying the past few months and really need this. Help desk style job but still pays more than what I earn now and not a strain on my body. Wish me luck please :)

    Thanks all

    submitted by /u/minotaur-cream
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    What would you do? Entering IT, over 30, and torn what education is required.

    Posted: 29 Oct 2021 03:44 AM PDT

    My new workplace offers education assistance. I work at a warehouse, entry level. Background: I'm a 34f, kids are teens. I have a Bachelor's degree (Technical and Applied Studies with minor in Political Science). I have 8 yrs retail management experience with fortune 200 company (made good pay, but it was very stressful). I want out of retail management field completely, and there's not much I can do with my Political Science degree; I'm looking at IT field. To get into the IT career field (and make at least around $60k+/yr: Would you go to a bootcamp (8mos to complete) or would you go back to college? If college, would you get an Associate or Bachelor? Thank you in advance!

    submitted by /u/tryingmybest2005
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    18 year old female, considering a future in information technology UPDATE!

    Posted: 29 Oct 2021 03:00 AM PDT

    I don't know how many people remember my post from about a month ago but I have already made significant progress in less than a month into pursuing this! I have been trying to see what I could possibly want to go into for IT and I already completed a boot camp for coding/front end web development got a certification for that, and also another general work/IT certification (nothing impressive but hey I am not complaining.) I am also excited to announce that around my birthday I am crossing my fingers at my financial aid being accepted into the Coursera program for the Google IT Support Professional Certificate. I also have a really great program at a local technical school/trade school for IT that offers really good entry level certifications and other amazing opportunities as well. The only downside is from research and what I have looked up so far I am really interested in becoming a sys admin but from what I've read a lot of people hate it, but some love it. Either way happy to be making some progress! Also if anyone wants to see my progress you can follow me on my codepen account! https://codepen.io/KrustyKrabMan1999/pens/public

    Hope you all are having a good day.

    submitted by /u/KrustyKrabMan1999
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    Would you say IT is generally a high stress industry?

    Posted: 28 Oct 2021 02:43 PM PDT

    I'm not new to the game, been doing this for 5-6 years and from the get go it's been nothing but stress. I've had 3 jobs and have done 2 years a piece and each place was stressful and from what I've can see, the higher up you go in this game the more stress. It just doesn't appear to be the type of industry where you can switch off and leave work at work.

    submitted by /u/ThuggerrThuggerr
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    Does information technology provide many remote-centric work opportunities in 2021?

    Posted: 29 Oct 2021 09:01 AM PDT

    Pardon my ignorance, but is this a field where you can expect to find many remote work-from-home jobs? Are there expected to be more/less remote jobs going forward, especially with COVID shaking up the climate this last year? Is remote-work even really appropriate in this line of work?

    I'm really hoping to find a work-from-home IT/computer-related job but am very new to the industry so if you have any recommendations I appreciate it a ton

    submitted by /u/The-only-unused-name
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    Suggestion for a cert for moving into NOC/SOC type work?

    Posted: 29 Oct 2021 06:45 AM PDT

    I've been taking a sabbatical from IT1 while I go back to college2 . But, the non-tech job I have3 is getting more and more frustrating to deal with, and I've been thinking that at the start of the year I'd like to go back on the hunt.

    With my school schedule, I would need something outside regular business hours. I was thinking looking for work with a NOC or SOC, since 24/7

    I have some time between now and the new year, and thought getting a cert would be a good idea. With prior knowledge and the number of hours per week I'm willing to invest, I think I can reasonably a) get the CompTIA trifecta, OR b) get a CCNA, OR c) get an RHCSA4

    But, which is the best time/money investment? Which, if my resume got in the hands of a recruiter/HR/hiring manager, would best get me to the next step in the process?

    1. Last title was IT support specialist, probably 80% all levels tech support and 20% "restart this service, make a wiki, find out why we have 400 AD accounts with 150 staff" levels of sysadmin-ish tasks. This job ended with the pandemic
    2. Psych. Anything technical would have taken atleast twice as long, and adding a technical minor at this point would add atleast another semester.
    3. Content moderator for a social media company. Very chill, but also very boring, and easy.
    4. When I've looked at NOC type jobs, I see Linux knowledge as a pre-req more than a CCNA
    submitted by /u/WantDebianThanks
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    I'm at a loss and I don't know what to choose ... help me.

    Posted: 29 Oct 2021 08:55 AM PDT

    I posted this in r/sysadmin but I haven't received enough feedback to make my decision. So I'm currently working as a helpdesk at a multinational (~ 600 employees ) that provides cloud services, the job itself is pretty chill and brain-dead if I have to be honest, there are days where I literally work only one hour max that's how much boring it is.

    For personal reasons I had to relocate to a different count and my company offered to keep me as a contractor and by doing that I lost almost 17k (conversion rates) plus having no benefits but it's guaranteed that my contracts are always renewed until I come back to the country if I can and then it'll be converted to full-time again unless I mess up big time and given my duties .. I don't see that's happening.

    And since we have many, many teams and each one if responsible for one aspect of the company so our work doesn't overlap. I spoke to my manager which is a good guy and let him know that it is a repetitive job and frankly boring and I'd like to do more "engaging" work, and indeed I have been getting some of the more complex tickets/issue.

    Here is the issue; I was approached by a recruiter recently for a job and I went through the interviews, and I was offered a Tier2 position with "some admin work" and there is definitely room for advancement with an even bigger company (~4000 employees) and the pay is initially 20K more than what I make now and after 6 months it could net me an extra 25~30K more but I have to show that I'm worth it during that trial period.

    I really would like to go back to the country where current company is and it's known that my company helps its employees migrate if they would like to, I haven't asked if they can help me yet. I was also promised by my manager that I will be handling more complex work and eventually joining the sysadmin team if I'm dedicated and, on the other hand, this other company is offering 60% more WHICH IS CRAZYYYY but it's not guaranteed that after 6 months that I could have a job.

    I need to give an answer today .. What should I do?

    BTW I enjoy working with my team and both jobs are remote.

    submitted by /u/Particular-Estate-14
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    With no Internship or IT experience, should I put on my resume that I took an internship while in undergrad anyways?

    Posted: 29 Oct 2021 06:51 AM PDT

    Competition is already hard and I don't want to go on countless interviews with dead ends. Is this the right thing to do.

    submitted by /u/Rivers4473
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    Microsoft says you should go into Cybersecurity and they are correct!

    Posted: 29 Oct 2021 09:28 AM PDT

    As the title says, Cybersecurity should be of the upmost interest for newcomers to IT. The jobs pay more (average 105k/year), there is a huge need for more CyberSecurity Professionals. Seems like a no brainer.

    https://blogs.microsoft.com/blog/2021/10/28/america-faces-a-cybersecurity-skills-crisis-microsoft-launches-national-campaign-to-help-community-colleges-expand-the-cybersecurity-workforce/

    submitted by /u/IT_AccountManager
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    Career switch from Law Enforcement/Corrections to IT

    Posted: 29 Oct 2021 09:13 AM PDT

    Hello everyone,

    I am attempting to make a career change into IT and hope to eventually specialize in cyber security. I have recently passed the Sec+ exam but have a very finite amount of experience or practical knowledge. What would be the best way in making this career change? I would not mind starting at the bottom of the barrel and learning my way up but it seems most help desk positions require more knowledge and experience than I have.

    The obvious answer would be to apply more independent study and build my own labs to gain hands on experience but if it is possible I would like to start working in this field as soon as possible.

    Any advice would be appreciated.

    submitted by /u/JakeGylly
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    Need some advice on which offer to take [In A Dilemma]

    Posted: 29 Oct 2021 09:05 AM PDT

    Hello,

    To give a brief background about myself before I jump into my situation, I am a senior who will be graduating in May 2022. I received two offers, one from a well-known banking company for a non-rotational Associate Program, and one from another well-known financial company(but as an intern, not an associate). I did some research on what I'd be doing at the banking company, and it seems like it's related to Enterprise Contact Technologies, which include 'Call Management/Routing/Handling/Recording/Analytics', to be quite frank, that sounds like a back-end call center specialist, and I'm wondering if that position will even be relevant within the next 10 years. The job is also hundreds of miles away. The major pro about this offer is that it pays pretty well. The other offer is an internship for the summer, with the location being 5 minutes from my house. The role is more aligned with my interests, and has a better job outlook since I'd be working with the cloud and security. The only con is that it's an 3-month internship and then I'd be out of work as a new grad. That shouldn't be too much of an issue because I still plan on going back to school for graduate school.

    So to sum everything up, should I take the well-paid associate program offer which entails of me becoming a back-end call center specialist? Or should I take the internship that is more aligned with my interests even though I would have already graduated with my bachelors.

    submitted by /u/adamasimo1234
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    Just landed my second job in less than six months!

    Posted: 28 Oct 2021 05:22 PM PDT

    Hey all, I can't believe I am saying this right now. A week ago, I would have told you that I expected to stay at the job I was at for at least a couple more months, but here I am three months in and haven't even completed my contract. I've had recruiters all week offering me job possibilities. I got an interview today and heard back within an hour that I got the job. I'm getting a $10/Hr raise and will actually be working with computers instead of doing remote restaurant support. I'm excited about this job, the only downfall is the lack of PTO and the hours being a little weird and not very family friendly. I'll miss WFH but am excited about having my weekends back and the pay raise is really nice! If there's one piece of advice I have for all of you, it's update your resume on every site it's on. I've been inundated ever since I updated my resume last week.

    Edit: Another piece of advice is to take that first job offer and run with it. I truly believe that because I have had three plus months working in my current job I now have a job offer that is substantially better. So, even if the pay sucks or it sounds terrible, take the job if it's at all possible for you!

    submitted by /u/STLMC0727
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    Leaving IT.... I might want to go back in the future. How long till my experience degrades?

    Posted: 28 Oct 2021 06:02 PM PDT

    HI all! I got an opportunity at a new company but it's not an IT focused role. I've been doing at for about 5 years now and I'm only 23. I just have been really burnt out and wanted to try something different. I was T2 help desk. How long do ya'll think it would take for my current experience to become irrelevant ? I could see myself possibly going back in the future.

    submitted by /u/beansNdip
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    Transition from Tech Consulting to Software Engineering

    Posted: 29 Oct 2021 07:59 AM PDT

    Hello!

    I'm looking for some advice/resources on how to transition from my current role to my "Dream" role. I've always had a development background and I enjoy coding so much. When I started my career I was doing helpdesk/customer support roles before finally landing my current Technical Consultant job. I've been in this role for almost 5 years now. While it does require technical knowledge (implementing web services, writing smaller java/python/bash apps, a LOT of Oracle/MSSQL knowledge, some front end HTML/CSS/JavaScript stuff), it is still a customer-facing role which I want to move away from. I'd really like to become a software engineer and code full-time.

    I'm curious what this community would recommend for me to practice in order to make this transition. While I can code, I feel like there is a lot to the development culture that I'm unfamiliar with. Like agile methodology, daily scrum standups, JIRA "stories" etc. In addition to growing my coding skills, are there any other area's I should focus on so I can speak to these in an interview?

    Thanks in advance!

    submitted by /u/wooof359
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    Should I accept This Position If the Pay is Only Marginally Better?

    Posted: 29 Oct 2021 07:52 AM PDT

    The position I am applying for is between $60-65k per year for Desktop Support II. However, I have to be on site. Is it worth it if it is only a marginal pay increase, especially during winter and traffic being such a pain? Can I just counter their offer with something ridiculous as a way to turn it down? The position I am in now is general help desk, closer to home, lets me work 100% remote and the pay isn't that much lower (I'm at around 55k currently). New position would be salary, I'm sure I will be working lots of OT...

    submitted by /u/cdcollector21
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    IT Network Support Apprenticeship - Need help/advice!

    Posted: 29 Oct 2021 07:33 AM PDT

    Hi everyone,

    I've just started a Network Support apprenticeship about a month ago, I find it really interesting but I'm struggling to retain information because there's so much and everything is so broad. Does anyone have any advice on how to help retain this information?

    Also because I've been at the company for a month, I want to help out but everything is out of my knowledge radius, I get simple jobs such as change details on AD and change diverts for phones but besides from that, I can't do much to help. Has anyone been in the same position as myself? I really want to make a good impression but I just feel a bit useless at the moment and I really don't want to fail as I've left another career to start this.

    Any advice or stories of your learning process would be a massive help.

    Thanks!

    submitted by /u/OzyTheHipster
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    Software Engineer Vs IT Support Engineer (which is better)

    Posted: 29 Oct 2021 03:05 AM PDT

    Background: recently got my degree in Software Engineering

    So, where I live is extremely difficult to get a graduate software job, I've been offered a role as a permanent IT support engineer but my passion is development and my goal is to get into development. Should I take the job and keep working on my programming skills or should I just try and be an expert in an IT support role?

    submitted by /u/RougeAgent14
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    which career path i should take, as the security track or cloud/devops?

    Posted: 29 Oct 2021 06:42 AM PDT

    Hello everyone, i am currently working as a network admin(network & security), i studied ccna, ccnp, other vendors, basic linux, basic programming and lately fortigate, i am not into security that much, i am not certain about which path fits me more, should i go with my current job and learn about other netwotk security vendors and take the sec track or go with what I am passionate about as cloud ?

    submitted by /u/kadicoo
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    Looking for new opportunities - Resume Service worth it?

    Posted: 29 Oct 2021 06:35 AM PDT

    Been in IT for around 5 years, mostly helpdesk / junior network admin roles. I'm ready to make that jump up to system administrator, so my resume needs to reflect that I'm ready for the next step.

    Anyone have any success with Fiverr resume services? Waste of money?

    submitted by /u/EIGRPBelieveInMe
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    Is it bad to stay in helpdesk for 2 years? It's starting to get less challenging, but I do learn helpful things every now and then

    Posted: 29 Oct 2021 05:34 AM PDT

    First let me start off by saying, I see why they call it helldesk. When I started, I was a fresh grad and had no idea how to login to a local admin account from a domain joined PC. I didn't have proper training and was thrown into a sink or swim environment.

    I would say it took me 1 year to completely get over the anxiety of not knowing if I would be able to resolve the next ticket that may be assigned to me. I've learned so much and am still learning, albeit at a slower rate than before. But I'm able to grasp more advanced concepts and I feel that even though I don't come across new things as often, the things I am learning are more valuable. My team has way more access than an L1 at an MSP should, but this gives me opportunities to learn things that is more suitable for a sysadmin role.

    My plan was to leave after 1-1.5 years.. but now I'm thinking to give it 2 years. Am I falling into a trap? Or could I actually benefit from trying to completely "master" helpdesk before moving on to the next role? Please be brutally honest, I Would love to hear your opinions.

    submitted by /u/AnonymousNarcotics
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    Questions for my future - Are my planned certifications enough?

    Posted: 29 Oct 2021 02:26 AM PDT

    Hello everyone, I'm currently doing college to complete a 2 year certification in "PC Support/Network Management" but after college I plan to do the Google IT classes offered by Coursera. I think it's a good plan to get an IT position with that but I'm not sure.

    submitted by /u/aleezsb
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