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    Wednesday, November 4, 2020

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread


    [Weekly] What would you like to know Wednesday? General Question Thread

    Posted: 04 Nov 2020 12:17 AM PST

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/AutoModerator
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    I'm currently a technician and I am stuck on where to go next with my career. Does this path sound like a good idea?

    Posted: 04 Nov 2020 03:50 AM PST

    So bit of background, got into IT 2 years a go, worked a help desk job for 2 years, and a couple of months a go I got an IT Support Technician role.

    My new role has allowed me to be more flexible and do more project work, such as using Powershell more, setting up web servers, along side the general IT support stuff. I have the option to implement anything I think would benefit the business, so my CV should look good and will be filled with projects after a couple of years here.

    However there isn't much progression, I can imagine I will want something more after a couple of years. After looking at job websites, I think my next suitable role will be something like "3rd Line Support Engineer" which asks for the following experience:

    - Windows Server
    - Office365 migrations
    - Firewalls
    - Backup systems
    - Active Directory/Group Policy
    - Networking - TCP/IP, DNS/DHCP

    How do I go about getting this experience? Should I be getting any of the Microsoft certificates? and if so, which ones? I was looking at maybe getting the Azure fundamentals or the MS365 fundamentals, and then the certificate that follows them, would these be worth it? Some of the experience I am getting in my current role such as AD and group policy, but not all of them.

    Thanks in advance!

    submitted by /u/rxece
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    25B

    Posted: 04 Nov 2020 07:49 AM PST

    Has anyone here enlisted into 25 Bravo for the army? I'm wondering what pros and cons you have for joining

    submitted by /u/Nachovia
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    I finally got out of support

    Posted: 03 Nov 2020 11:43 AM PST

    I wanted to share my good news today with all of you in case any of you were in a similar situation. Today I got news that I got a new job in my company doing admin/development stuff with our internal platform. I have been with this company for 3 years as a support guy. Needless to say fielding customer calls and tickets for that long really starts to burn you out. I applied for the role but figured I wouldn't get it, kind of shot in the dark thing. While I didn't have direct experience I had been taking side projects to give me something else to do to keep my mind sharp and that helped me immensely. The takeaway here is, while working support can suck, if I can do it so can you. I am not the smartest guy and I pulled it off. So I hope this story helps someone out there feeling like they are stuck in support/help desk hell have a little hope.

    submitted by /u/Drakinor85
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    How much does the job title matter when it comes to salary?

    Posted: 04 Nov 2020 09:05 AM PST

    Also, what part does the requirements/duties play in determining that salary?

    I'm currently going over a Robert Half's .pdf Salary Guide and when I get to "Desktop Support Analyst" and "PC Technician" salaries there is such a huge gap in salaries. Any ideas as to why that is?

    Lastly, I've always seen "Help Desk" roles with higher salaries than "Desktop Support" roles in my experience of browsing, but this guide is showing the opposite.

    submitted by /u/DuBBTech281
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    Where to look for remote work/ help with networking

    Posted: 04 Nov 2020 09:36 AM PST

    Hi, I just recently graduated and got a bachelors degree in Computer science, but I've been working for over a year now for a local company in Bosnia as a Full stack developer. My question is where is the best place to find remote software development jobs, and where can I find some workshops (since most of them are online now) that could help me with networking in the long run. Any tips are welcome, since my future goal is founding my own company. I hope this post fits the subreddit, sorry if I made a mistake!

    submitted by /u/Zzzzijah
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    Searching for a job in Germany

    Posted: 04 Nov 2020 04:32 AM PST

    I have been searching hard for a new job here in Germany, I have had some interviews but no offer at all. I have had a penetration testing experience at a big4 firm since getting my OSCP cert, I did put in my best worked with a great team on exciting projects across the EMEA, was a good team mate. Since I left it's been hard for me to get my foot back in mainly because of my "none German language skill" honestly it's been a huge hurdle for me.

    So please if you're in Germany or elsewhere and interested in hiring someone like me I would be glad to share my resume with you. I need help!

    submitted by /u/offset92
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    Need advice on looking for a new job

    Posted: 04 Nov 2020 09:24 AM PST

    I have 20 years of experience in IT and have been working for the same company for 17. I started out as helpdesk, then network admin for an ISP, then the I.T. guy for a small company. That small company had grown over the past 17 years to around 160 employees in 4 offices and I am now the I.T. Director. The pay and benefits are pretty good but I want to move on because I am maxed out on pay, have a small budget to work with, work 60 hours a week and I am on call 24/7/365. I had some technical training right after high school (no traditional college) and had a few certs back in the day (MCSE and A+, but they are no longer valid). Would it be worth it to go get some additional training/certs or should I just jump right in to applying for jobs? I currently work with and manage all Windows servers, HyperV, Veeam, Citrix, switches (Cisco and some Ubiquiti), routers, access points, desktops/laptops, cell phones, iPads, firewalls, VoIP, cabling, budgeting, contracts, SQL, etc. I am leaning towards security because I do enjoy working with IPS/firewalls and doing internal pen testing (very low level because I am just learning Kali) and performing security audits. I live 30 minutes outside of Kansas City so the job market is decent, even with COVID. Thoughts or advice would be appreciated. Thanks.

    submitted by /u/jcs1313
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    IT Question

    Posted: 04 Nov 2020 09:18 AM PST

    So I am currently working on Information Technology Management bachelors, I am about 10 classes away from being done. I am then gonna work on my masters then my certs. I am currently in Air force another 2 years at least. I was wondering would it be better to cross train and get IT experience with my bachelors and my masters by time i get out and a cert or two? Or if i can't cross train would my bacehlors and possibly half my masters and a cert or two be enough to get my foot in the door should I get out of miltary or would no experience really hurt me that bad?

    submitted by /u/asdfnathan
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    CS Grad with one year of experience as a software engineer - where should I start?

    Posted: 04 Nov 2020 01:17 AM PST

    I graduated in 2018 with a degree in computer science. I think I had already started to realize that I did not enjoy coding for a living by my senior year, but I didn't know how to do anything else, so when I got a decent offer for a software dev job on graduation, I took it. One year later, I was done - just totally burnt out on coding. My 'break' from software development turned from a couple months to more than a year. I began studying to prepare for technical software engineer interviews (reviewing data structures/algorithms/system design, etc), and I've realized I hate it. I still enjoy working with tech, but the coding was just killing my brain.

    My question is, can I / how should I proceed to pivot into the IT industry? I worked as a service helpdesk at one of my college's buildings doing really basic stuff for about a year - troubleshooting projectors, school-issued laptops, some very minimal use of sharepoint. Should I be trying to get another level 1 IT support job, or can I get some IT job at a higher level than that without having much experience (I'm not even sure what the different 'levels' of IT jobs are)? Should I get some certs to go with my CS degree (A+, Net+, Sec+)? I don't want to 'waste' my degree and have to spend years working my way out of level 1 customer support, but I understand if I need to start at the bottom of the ladder - I just want to know if I can start somewhere a little higher up than the very lowest entry level sort of IT support job.

    Thanks for any help!

    submitted by /u/pocketducks
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    Awesome Career Opportunity, I need some advice

    Posted: 04 Nov 2020 10:17 AM PST

    I have been offered a job doing what I sort of do now working for the same customer for a different sub contractor. The new offer pays 120k + a 5k sign on. That's nearly a 40k increase from what I currently make. I was told it might be a possibility to stay at my current location and not have to relocate. Unfortunately, that won't be the case and I have to relocate to an area that's more expensive (it'll cost about 13-15k more to live there) and I don't REALLY want to live there.

    I'm not dying for money like I was a little while ago, so I don't really know what to do. I'm waiting to hear back from another recruiters on a potential better opportunity, however I don't want to hold out on a possibility.

    I'm not sure if I will be any happier at the new job, I'd be losing my water ski club, which I love doing. I'm young, so I feel like now is the time to be greedy, but at what point is it a greed of excess and not greed of need?

    The extra 25-30k (after taxes) would be helpful, but not necessarily needed. I'd be moving a few hours further away from my family too.

    submitted by /u/schnipdip
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    Got a management offer from former employer. How can I leverage this? Should I leverage it?

    Posted: 04 Nov 2020 10:15 AM PST

    I left my old org a few months ago (still around as a contractor) for a much larger org. The new org is amazing, I love the opportunity here and I see a good path to my goal (executive management). For context, I'm currently a junior engineer. I'm very young. I will more than likely be promoted to a mid-level engineer by January at which point senior and leadership positions are on the horizon.

    I got a call today from the old org offering me a position as the assistant IT manager. The current IT manager is looking to retire and I would be shadowing him, eventually assuming his title and duties after a burn-in period. I worked at this org right out of high school until earlier this year, starting as an intern and turning into a pseudo sysadmin as time continued on.

    Thing is, I'm not interested. It's a great opportunity, especially for my age, but the old org is so much smaller and my theoretical potential maxes out at the director level (in a 6 man department). My current IT org is ~6000 people. Moreover, I don't see "director" at old org translating to much more than maybe "team lead" at current org. They don't have nationwide name recognition and I can imagine many HR people dismissing that as "title inflation".

    That said, I feel like I should leverage this offer somehow. I could get pay up $~5k from my current org if I took the position, but even that just doesn't seem attractive to me. Maybe I'm overestimating the effect of title inflation too. Does "director" in an SMB translate to "director" in a larger org? What about manager? Ultimately, I recognize this is about my growth, I don't have loyalty to anyone even if I do enjoy working here. What would you do in this situation?

    submitted by /u/Inaspectuss
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    Calling those interested in Cloud Computing! Virtual Cloud Computing Conference: Speak with experts from AWS, Microsoft, and More!

    Posted: 04 Nov 2020 09:19 AM PST

    The Patriot Cloud Conference provides students with insight into today's growing field of Cloud Computing. With the increase in globalization, it is crucial for the next generation to be aware of, not only the complexity and risks of cloud computing, but also the opportunities, achievements, and importance in cloud computing that affect their daily lives. The Society of Women Engineers of GMU and the Institute for Digital Innovation is excited to introduce our first-ever virtual cloud computing conference at George Mason University, on November 7th from 10:00 AM - 3:00 PM EST. It will be a full day of events for students to explore the world of cloud computing. This event will provide multiple opportunities and resources for all to continue their cloud journey. Explore how cloud computing offers numerous benefits, resources, and innovative technologies. Learn how to explore and get questions answered by experts from Amazon Web Services, Microsoft Azure, and more!

    Register Here:

    https://www.eventbrite.com/e/patriot-cloud-conference-tickets-123728955637

    Follow us on Instagram:

    https://www.instagram.com/patriotcloudconference/?hl=en

    https://www.instagram.com/gmu_swe/?hl=en

    Patriot Cloud Conference Website:

    https://www.patriotcloudconference.com/

    submitted by /u/PatriotCloud
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    I was promoted!

    Posted: 03 Nov 2020 03:25 PM PST

    In January, 2020, I started a new job as an Associate BI Developer in the health insurance industry. I came to this company after 3.5 years experience after graduating with my bachelors in IT: Health Informatics. My role focused 40% on report development, and 60% on ETL development on a year round quality project. I was the secondary on this project, where a Senior BI Developer lead the ropes. About a month ago, he put in his two weeks and we agreed to work together on a transition plan to pass his responsibilities for our project on to me. A coworker of mine mentioned that HR had posted a Senior role to fill his position. This coworker recommended that I go to our manager and tell them I'm interested in applying as a mid level developer as opposed to a senior developer role. I ended up connecting with my manager and told them I wanted to focus completely on this project and I wanted to progress in my career with this work. I told them I wanted to be considered in the running for the position as a mid level developer. My manager told me that they would contact some people to see about the possibilities. A few days later, my manager told me that I would be automatically included in the interview process along with other external candidates for a mid level role. Another few days later my manager came to me and said I had the position and I would be receiving a 10.2% raise and I would also be eligible for a merit raise at the end of the year. I did not have to go through an interview process. My manager told me that I had the support of others and he was happy to promote me.

    TLDR: Be open about your goals and if an opportunity arises, take it!

    submitted by /u/MexCelsior
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    Help Desk Wanting to Move to SysAdmin, Unsure Where to Start

    Posted: 04 Nov 2020 08:48 AM PST

    Hello,

    I am currently an IT support specialist, that has a broad range of responsibilities; much of what I do I think would be considered sysadmin work.

    I would like to get certified then try applying for some jobs, but I am unsure of what to start on. I see the MCSA is getting retired soon, and I don't see a suitable replacement?

    My understanding is that microsoft is moving towards azure, but many of the job listings I'm seeing ask for the MCSA.

    Very few list the Comptia Server+, but I am wondering if thats what I should go for considering thats all thats being offered in the near future.

    submitted by /u/ZombieSNES
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    Inquiry on 3M PH SAP ETL Dev Job

    Posted: 04 Nov 2020 08:44 AM PST

    Hi everyone. I'm new here and I wanted to try and post something.

    I recently sent in an application for an IT job in 3M PH for a SAP ETL Developer position. Just want to ask if anyone can give me pointera on what to expect on an IT job in 3M. This is just my second job so it is my first time applying as an experienced employee.

    submitted by /u/knechtruprect
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    AWS Cloud Support Associate

    Posted: 04 Nov 2020 08:29 AM PST

    Hello!

    I received an offer for the CSA (student program/ entry) role in Seattle and while I'm excited about the opportunity, I have some lingering questions before I jump on it:

    1. For relocation assistance, how did the process work? I live on the east coast and was wondering what steps you took to move everything.
    2. How stressful is it that performance is based on customer-ratings? Is there a quota everyday of how many tickets one needs to resolve?
    3. For those that have gone through the student program, what does the first 3 months look like?
    4. What type of challenges occurred?
    5. Does support need a strong background in coding?
    6. Can you focus on a specific field/niche? Such as dealing mainly with databases or helping the client build their infrastructure?
    7. How challenging was it for you to become familiar with AWS services? One of my biggest fear is not being able to catch up and absorb information about each service as thoroughly.
    8. What are some advice you can give for new CSA hires?

    I had this previously posted on r/aws but didn't get any response so I'm hoping to try my luck here.

    Thank you for taking the time to read and answer!

    submitted by /u/DiAurix
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    Took 2 years off mid career IT PMP

    Posted: 04 Nov 2020 01:59 AM PST

    Was an IT Project Manager. Been working for over 12 years, then took a long break since mid 2019 for a few personal reasons in another country, then stayed outside country to avoid the covid situation in US. Planning to be back to US mid 2021 and need to find jobs again.

    Any general advice?

    I plan to get on LinkedIn and take a few of the classes. Any recommendations on what would be helpful for getting a job? I already have a PMP and scrum. Any other certifications that would help find a job?

    submitted by /u/WolfgangBob
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    Interview advice for internship (Linux site reliability engineer & data analytics support engineer)

    Posted: 04 Nov 2020 07:46 AM PST

    Hey guys,

    I have interviews later this week for some more advanced internships at a big tech company opposed to what I've previously done I guess. 2 I've done already were network/system admin oriented, and I've done a software engineering internship at another company as well. I have some experience with git, clearcase, bash scripting, Linux (CentOS primarily), LAMP, SQL, a little docker, Java, and just a teeny bit of React Native and Python....other things too, I just found those most relevant to this

    Would anyone have advice or recommendations of stuff I should look over before hand? It'll be huge for me if I'm able to get this opportunity

    submitted by /u/ckav11
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    Hoping to get resume critique

    Posted: 03 Nov 2020 10:34 PM PST

    Hi all,

    I am trying to get a job in helpdesk. I cannot get a interview and I would like a second opinion of my resume. I feel I have a lot of hardware break-fix experience but not as much software side. Also I have management skills. I have attached it below.

    https://ibb.co/Xsd6QNS

    submitted by /u/NoJob3933
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    Did a degree help you land job offers?

    Posted: 03 Nov 2020 08:28 PM PST

    I already work in IT, but didn't go to college. I have applied to jobs in the past but never got an interview and I have a feeling it was because I didn't have a degree listed. I have worked in IT for 7 years at this point but haven't been able to advance even though many postings state that they will accept equivalent work experience. Has anyone else obtained a degree later in the career and found that employers suddenly started busting down your door to hire you?

    submitted by /u/FaithlessnessKnown53
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    Microsoft MS-900 vs Microsoft MB-901

    Posted: 04 Nov 2020 04:33 AM PST

    Can someone explain to me the difference between MS-900 and MB-901 rather than their names? MB-901 is the latest version of Microsoft Dynamic 365.

    submitted by /u/problematicboy
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    Will my degree from UoP look bad?

    Posted: 03 Nov 2020 10:04 PM PST

    I'm going for an associate's in IT as well as being CompTIA trifecta certified. Please only answer from people that work in IT, specifically help desk related roles with a salary between 40-60k as this is what I would be aiming for after graduation.

    submitted by /u/RobotCruz
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    WGU BS in IT vs Certs with unrelated BA

    Posted: 03 Nov 2020 08:26 PM PST

    I currently have a BA in History and am considering a career change as I have lost interest in the career I was pursuing. I'm at a point where I would have needed to go back to school for a masters to advance in my old field so it made me open to the idea of going back to school at WGU for a second bachelors in order to enter the IT field. I have also read that it's possible to enter the field by obtaining my A+, Net+, and Sec+ certs on my own since I already have a BA. How would it impact my career growth and pay potential within the field if I don't pursue the second bachelors and only obtain my certs? I have no professional IT experience so I would be looking to start at an entry level help desk position. Should I consider getting the second bachelors because of this?

    submitted by /u/Madrid_Supporter
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