IT Career [Week 26 2021] What would you like to know Wednesday? General Question Thread |
- [Week 26 2021] What would you like to know Wednesday? General Question Thread
- I passed my COMPTIA Security+ last week, what next?
- Is this the right field for me? It feels like a chore and just want a paycheck
- CompTIA A+ Is this even a option now? It seems like there have been/are many people looking to use this as a way to get a foot in the door, is it worth it and your experience if you have completed it.
- I have been trying to get into IT since March. 5 months later and I've made no progress. Should I just get a degree?
- Early (?) Career Job Hopping - Helpdesk > Desktop Support > NOC/Network Analyst
- What should be my next career step: QA or Development?
- Currently working Desktop Support but wanting to move into InfoSec. Where should I start?
- What are the standard/basic things someone should know about before applying for a technical support position?
- How do you beat interview anxiety to even start interviewing after a long time?
- GE IT Service Desk Associate - Career Change, new path
- Question about building my CV and applying for Helpdesk role
- Why the hell does anyone post an internship with a minimum qualification of 3 years of experience?
- Beginning first job tomorrow, few thoughts and anxiety
- Robert Half versus TekSystems: Which is a better recruiting firm?
- Next step after RHCSA and CCNA before moving to CO?
- Just got out of the military & need direction for my IT career
- 6 month contract to hire coming up on the end, so I am updating my resume early just in case.
- Best/Most widely used programming language for automation?
- Trying to choose between RHCSA, MDAA, or CCNA. Any advise is welcome.
- IT choice paralysis, I need help ASAP on where should I start!
- Need advice for choosing between two opportunities
- Is the Flat Iron School worth it? Why is it so selective?
[Week 26 2021] What would you like to know Wednesday? General Question Thread Posted: 30 Jun 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments] |
I passed my COMPTIA Security+ last week, what next? Posted: 30 Jun 2021 05:51 AM PDT So, a little bit of background; Im your typical "computer guy", who worked in aircraft maintenance for 10 years prior to making the move to IT. Late last year I was accepted for an IT job in a sysadmin role which I was and am wholly unqualified for. However, my enthusiasm, general knowledge and near bachelors degree (108/120) landed me the job. As it is a government job, I require Sec+ for the position, which I finally completed last week. However, Im sort of stuck now. Continuing my education is great, studying for more certs is something Im planning on doing, but what I need is hands on experience. Studying all the theory in the world, in my mind, pales in comparison to real world experience. My sysadmin job is quite slow paced and is nothing like what Im used to. This does give me the ability to pursue my education easier, however, it does not allow me to gain experience. Ive looked into potentially getting a second job as I have the free time currently and Im hungry for experience, however, my current job makes it difficult as we work 10hr rotating shifts and most adverts I see want someone full time with experience. Even the help desk want someone with experience, checking linkedin, glassdoor, and indeed. Ive looked into fully remote jobs but I still run into the issue of availability, and I cant really moonlight during my primary job hours as I work in a SCIF and many sites and services are blocked/unavailable. So I feel like im kind of stuck. My current job is simple and gives me a decent paycheck but it doesnt give me the experience I want. Also, its not really the kind of job I can quit either so thats not really an option, but any thoughts or suggestions to what I can do would awesome. Edit: I should say, my job is a US Military with a 4 year contract, so I cant just go and get a different job, and of course, any second job I would get, would have to be second to my current enlistment. [link] [comments] |
Is this the right field for me? It feels like a chore and just want a paycheck Posted: 30 Jun 2021 01:16 AM PDT Please be honest. I got a comptia A+ 2 years ago and an IT degree but honestly i don't care about learning new technology. I thought just having my degree was enough to get any job in this field. If I knew that assumption was wrong at the time before my graduation, I would of switched. I just want a paycheck. I had plenty of jobs where i work hard and do the job right. Go in my shift and be the best employee I can be. Once I leave my shift, I could care less about my job. I focus on my life once I leave my job. Isn't that every job? Yes, I got a comptia A+ but i hated studying for it and it was a chore. Learning about IT feels like a chore. Please be honest and give me constructive feedback. If I am in the wrong field so be it. I AM READY TO BURN MY COLLEGE DEGREE. Wish I became business major or gone to the trades. Dang, now I can't because 2nd degrees don't get grants just loans. Poor me. That's why 18 year olds that don't know what they want in life should not make a big financial decision such as going to college. [link] [comments] |
Posted: 29 Jun 2021 05:15 PM PDT Looking into this to expand my job options in the healthcare field after 25 year's of doing my job. If you have done this on your own through Coursera or another program I would like to know your experience. Was it a grinding effort that took a long time? Were you prepared from the courses you took? If not did you do extra preparation? If you failed the first time. Did you retake and did you pass the 2nd time? Was it worth the time and effort in your opinion? [link] [comments] |
Posted: 30 Jun 2021 08:52 AM PDT For context, I have 6 years customer service (retail) experience and have been studying for the A+. I passed the 1001 but havnt taken to 1002 yet. I don't have any professional IT experience. I originally decided back in March to pursue certification and try to get an entry level job that way. Unfortunately the market is extremely competitive in my area and so far I've only managed to get 5 interviews out of the 200+ applications I've sent out. I'm starting to think that the A+ won't be enough to land a job anywhere. Is it worth it to just get a degree in IT instead? I'm worried about being able to afford going to school and I will likely have to get the degree while also working full time. I'm just not sure what to do at this point. Any advice would be appreciated. [link] [comments] |
Early (?) Career Job Hopping - Helpdesk > Desktop Support > NOC/Network Analyst Posted: 30 Jun 2021 09:30 AM PDT Hey all, I know from Googling this sort of question gets asked a lot so I hope I'm not retreading old ground, but I wanted some more personal advice. I moved from retail at the end of 2019 to a remote helpdesk role, after getting my A+ and Network+. The job was with a small MSP that had clients across a few private sector industries. and I honestly really enjoyed my time there. I got exposure to a bunch of different technologies and the people were good - unfortunately the pay was pretty low (17k) with on call rotas and such. I was vaguely aware that moving jobs was how you got more money, and so after 11 months I put in my notice as I had lined up a job with a different MSP. The pay was better, and is an onsite role. I was slightly apprehensive, as 'desktop support' (in the education sector especially) seemed like more of a lateral move from helpdesk, but I felt the hands on experience would help round me out professionally. So I got to play around, configure some switches, see what comms cabs + racks actually looked like and such, but I feel that is as much as I have gotten that is 'new' to me. The rest of the day is standard T1 fare, checking cables, installing software and helping people with video calls. I no longer get to do the exciting/interesting things that private sector jobs had - I'm not handling P1 outages, or touching firewalls, messing around in 365 environments for user set ups and such - literally just doing end user troubleshooting and setting up AD accounts. I do kinda regret making the move, but anyway. I'm now wanting to get my CCNA, and move into a NOC/network analyst role if I can, ideally once I have done a year at this new place. Does that scream 'job hopper' to you? I'm hoping because I'm only 2 years into IT it's not going to be such a big deal, but I'm paranoid. Does this sound like a good idea, or should I stick around longer? tl;dr: 2 jobs in 2 years of IT, helpdesk/desktop support, want to change jobs again to a more network related field - am I being too flighty? Any advice appreciated. [link] [comments] |
What should be my next career step: QA or Development? Posted: 30 Jun 2021 04:13 AM PDT I have 1.5 year experience in QA (automation). My academic background is in biological sciences (I have a master degree) and then I did a bootcamp in web development (Java, Javascript) and found this job. I started taking classes from a bachelor in computer science from an online university last year and doing it part time. In my job I work with Selenium (not directly, the company has an internal framework that uses Selenium) and Cucumber and write the tests in Java. I feel like I am at a point I am learning more about business rules than about technology and this worries me because it will limit my progression inside this company and I am not sure how much more I can make here. My current salary is 15.000€/year and I'll get a small raise which will pump it to 16.000€/year (net). I am not american, I am in Europe, as you might have guessed from the euro symbol lol. For my country this is slighty above the salary average, but in IT I'd say it's not a lot. In this company I don't work more than 8h/day, sometimes even less and they let me attend the exams from college and pay the day. However I feel like they don't give much importance to my work. Manual testers and developers and the analysts are the most important. I also asked to take a preparation course in ISTQB and they didn't even reply to my email yet explaining how I can enroll in the platform with the company license. So what I am looking for is to increase my salary to at least 18000€/year (I already have a stable work contract and this company almost never fires people, so I have a certain stability I am not willing to let go easily) in a company that allows me to learn new things, pays new training and most importantly, that does not ask overtime. I am not willing to work more than 8h/day. I am not sure which path I should work for:
So if I change company the disadvantage is the unstability, but potentially I'll make more. However I don't know if I'll like the managers, if the projects are crap, if they ask overtime and everytime someone changes company there's a trial period of 6 months in which they can fire someone with any warning. In my current contract they have to warn me 2 months before or pay those 2 months so it's a bit harder to fire. I am also already integrated in the project and perform well. If I stay in this company and client, the advantage is stability. I already know they don't ask me a lot of overtime so I have time to study. But I doubt I'll be able to make much more or learn much more. The other possibility is I stay on the company but change client. In this situation I don't think they'd raise me, but if I changed projects maybe I'd go to a different role and learn new things. So I think there's two main questions here:
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Currently working Desktop Support but wanting to move into InfoSec. Where should I start? Posted: 30 Jun 2021 08:58 AM PDT Okay, so a little bit about me. I'm a self-taught computer person. Been tinkering and working with tech as a hobby since I was a kid. I don't have any kind of computer degree-- I have a BS in CrimJ. I've been working Desktop Support (and help desk where needed) for about a year and a half, and this is my first ever IT job. I want to put in a couple more years and get some more experience under my belt, but I think I want to move into information security later down the road. What should I start learning and digging into? I have little to no experience with InfoSec. I have some resources on hand-- Humble's recent cyber security book bundle, several books on SQL. Should I go for my Security+ cert first and go from there? [link] [comments] |
Posted: 30 Jun 2021 08:01 AM PDT I have a technical support evaluation interview (as in I passed the first interview, and this next interview is more of an evaluation of my knowledge and skills) coming up in a couple of days for a job that I am qualified for but I'd like to really brush up on to hopefully stand out. The job is largely troubleshooting network and point of sale issues for other companies. The guy who helped me get this opportunity said it'd be fairly standard/basic (as in not super in-depth or advanced) like what a router/modem does, how to set a static ip, etc. but I am hoping people here can give me some other ideas of things to brush up on in advance. This won't be my first tech support job but it is definitely my first of this type. There will be a training period so I don't have to be some kind of mega-expert or anything, I'm mostly just looking to earn some brownie points haha. Thanks in advance! [link] [comments] |
How do you beat interview anxiety to even start interviewing after a long time? Posted: 30 Jun 2021 07:59 AM PDT I hope this doesn't come across as too much of a rant, I'd just love to hear a second opinion. It seems like the general advice in IT seems to be to move every couple of years and I get why. I looked around (have a LI profile, and some local job boards profiles) but considering how every company seems to think they're the next google and require whiteboard interviews, puzzles and whatnot gives me a severe case of interview anxiety. I just can't force myself to spend my free time to grind leetcode problems when I could spend the same time learning something useful or you know, being with kids for example. And without this puzzle knowledge I'm really afraid I'd bomb an interview because let's face it — I haven't had the need to invert a binary tree or write quicksort on a piece of paper since university. So as a result I've been with the same company for over a decade. I make sure to jump teams (I work at a very large company developing many products) which forces me to learn a new language or at least a new codebase every couple of years. My pay is above average for where I live and I've been working remotely for the past 6 or so years. I also pursue certs to force myself to learn new stuff. But being in the same company still means that I'm set in the same ways in a lot of things. What do you do to overcome the fear of interviews? Just accept that I'll fail the first ones and pick some companies that I'm fine with failing at? That seems a bit like wasting their time to be honest. Accept that leetcode is a hard requirement and spend some time grinding? Accept that I'm a lifer at my current place and try to wing it till retirement (not a real option :)) ? Quit IT and open a used books store (sometimes I seriously consider this..) ? [link] [comments] |
GE IT Service Desk Associate - Career Change, new path Posted: 30 Jun 2021 07:46 AM PDT Hi everyone, I hope I can get some inputs and the opinion of the guys that work in IT. I always wanted to be in the IT field, I like everything related to computers, wether is programming, new technology, softwares, repair computers, build computers, repair smartphones. As a child I wanted to be the owner of a cyber cafe (lan house). Not sure how you call this here in America. Well, I came to U.S. 7 years ago and a lot happened during that time, but what gets me frustrated is that I didn't finish my bachelor's. Change it a bunch of times, from civil engineering to computer science, cybersecurity and now computer engineering. I think I am done with the changing and very happy with this major (computer engineering). I won't graduate in less than 3 years. Now that you have a little bit of background, let's get to the matter. I have been working as a Paralegal for the last 3 years, mostly because it paid me well at that time and it was an office job. I was doing Uber and my last job was painting walls. I got my salary to 50k and was happy, worked in the financial district in Miami and as an immigration paralegal my job is very rewarding, I change family lives. But I see I have reached a top that I can not pass. This is not a career I want to pursue, (law), so I envision myself only being a Paralegal for the rest of my life, and this bothers me. Bothers me that to grow I would have to put energy on something that is not my calling, which is the technology field. Well, my friend who worked with me in my previous job wanted to get in his industry (he has a bachelor's of information systems) from Brazil and got the job of GE IT Service Desk Associate and convinced me to send my resume and get into the industry as well. We were studying for the Net+ and Sec+. Long story short I have just received an offer to be contracted for 6~12 months for a low pay (40k year) and after that a possibility to be offered a permanent position at GE. I wanted to get into Cybersecurity or anything related to IT and wanted to get the feedback from you guys if this looks a good route? Any opinion, suggestion and critique is welcomed. Should I leave my job (50k year), take a step back so I can take two steps forward in the future with a great company and experience in the IT field? [link] [comments] |
Question about building my CV and applying for Helpdesk role Posted: 30 Jun 2021 03:55 AM PDT Hi folks, so my question is about building a proper Curriculum Vitae so i can start applying for helpdesk roles, but i dont know and i couldnt fine the answer, if is gonna be relevant to put on my ''Work experience'' that I used to work in XX place to prove them that i have retail experience or what should i put on that section? For now I only have Comptia A+, and some homelab experience with MS server and AC. Thanks in advance folks! [link] [comments] |
Why the hell does anyone post an internship with a minimum qualification of 3 years of experience? Posted: 29 Jun 2021 08:43 PM PDT Just why? WHY? It is just exhausting to search for jobs when I do not have any computer degree or work experience. I have polished my resume, working on a personal project (An android app called Reminiscence where you can store and save life memories), reading books + programming, and been applying for the past 3 months but I can't even get an interview. I know I signed up for this but just wanted to vent somewhere where people can relate and support me. Edit: If possible, in your free time/when you are bored, can you download the app? It even has my contact information and source code. I update it regularly, every two weeks, with the next one in the coming weekend. Thanks! [link] [comments] |
Beginning first job tomorrow, few thoughts and anxiety Posted: 30 Jun 2021 02:24 AM PDT Hello everyone, Tomorrow, I'm beginning my first "real" job as a helpdesk in a prestigious European higher ed school (think similar to Harvard/Cambridge), my anxiety is going off the charts. I've had problems with social anxiety due to general health, introversion, and being violently mugged once, my big fears now are negative interactions akin to being shouted at or just being confronted for a mistake. Still, I fundamentally enjoy tech and helping peoples. The dopamine rush from being helpful and kind keeps my spirits up even if I feel a lot more comfortable being alone. It just happens that I ruminate to unhealthy level before any big event, and at the same time successfully faking comfort once it happens (hiring interview went great). I'm just scared of not being good at my job, not solving the problems that come to me, having a hostile work environment or just hostile users, not fitting in (family is lower class), too much work leaving me stressed or too much interactions. I guess I'll kinda see during the probation period if I'm a good fit for IT in the first place, + It's paid exposure therapy, I guess. Anyone with similar experiences ? I'll also welcome any thoughts anyone has. [link] [comments] |
Robert Half versus TekSystems: Which is a better recruiting firm? Posted: 29 Jun 2021 07:01 PM PDT I am trying to get my friend a job in IT, and I recommended that he go through a staffing company to get his feet wet after receiving too many rejections from applying to direct companies. He's been out of work for many years. These two firms seem to be popular on LinkedIn, and I don't have experience working with them. Does anyone here recommend one over the other? What is your experience like at one of these two, or a similar company? [link] [comments] |
Next step after RHCSA and CCNA before moving to CO? Posted: 29 Jun 2021 03:40 PM PDT Hello, TL;DR: Moving to Denver in September. Have RHCSA, CCNA, and a non IT degree with some IT classes, should I get AWS SAA or should I brush up on CCNA and Python material while getting Security + before I move? I recently passed my RHCSA and I got my CCNA last year. I currently live in Indianapolis, IN but in September I'll be moving around Denver, CO. I'll be on the North side of Denver so I'll be looking for work near there. I'd like to keep my commute within 30 mins if possible so jobs in Boulder, Longmont, or Downtown Denver are all things I'd consider as well as places on the North side like Broomfield, Thornton, etc. I'd prefer to avoid things in the East or South side for distance reasons only, but if that's all I can find, I would do it. I have a little over 3 years of helpdesk experience at this point, most of which has been at a large hospital network doing normal helpdesk stuff (password resets, outlook isn't loading, Citrix Receiver issues, etc), troubleshooting issues with Epic EMR, answering basic HR FAQs, and submitting tickets to Facilities. I have a BS in Exercise Science, a Certificate in Informatics, and a minor in Security Informatics from a Indiana University. While I was working on Informatics courses I was an AI for a couple of Python courses, but it was about 5 years ago so it's a little rusty. I'm interested in getting into fields like DevOps, SRE, or Cloud. I know it's unlikely to make the jump straight into those from helpdesk so my plan is to find a sysadmin role that ideally has some responsibilities that will help me narrow down what I want to do, like working with Ansible or basic Cloud administration. My main question is on what I should focus on before I move. Long term I'm considering going back to school to get a CS degree as I enjoyed the programming I did in undergrad and more and more jobs require some programming/scripting if I don't do full dev work. I don't believe I have the pre-reqs to get into a Master's program at this time, but UC Boulder has an online post-bacc in CS that looks interesting if I can find a job with decent tuition assistance. The two options I've come up with are to either get AWS SAA or to get Security + while brushing up on Python and CCNA material. I'm leaning more towards getting the AWS cert since a lot of sysadmin positions I've seen on jobs boards in that area ask for some Cloud experience, and I assume if I am lucky enough to find a Junior DevOps or Cloud job, some AWS experience from doing labs while studying will be better than not having any experience with AWS. The argument for the other options is that a lot of jobs around that area are in the DOD space and require Security + or an equivalent cert. I don't have a Security Clearance but a lot of jobs ask to at least have the Security + before starting. For the CCNA material and Python, I just haven't used those in a while so I would do better in interviews on those topics if I spend the next couple of months practicing. Just wanted to see if anyone has any advice on what would be the best to focus on before moving. I plan to study up on all the things I listed if I don't find a job right away, but I don't think I have time to adequately do all of it in 2.5 months before I move. [link] [comments] |
Just got out of the military & need direction for my IT career Posted: 30 Jun 2021 10:01 AM PDT Good morning, So as the title states I have just gotten out of the military and applied for college, but I am not sure what I want to do or what I need to do to get there. I grew up loving computers and still do, and everything has always pointed back to an IT career. I am just not sure specifically what I want to do in the field. I've always liked the idea of server administration & Web development, although I am not quite sure. I do know I don't want to do anything hardware related, engineering related, software development, or communications related. I've always liked the idea of being an IT guy for a bigger company that is kind of a jack of all trades as far as fixing computers, server, internet, website, etc... Again, I really don't know what I want to do. I've always heard certs are what you need to make the money and get good jobs and a degree is just to get your foot in the door but I'm not sure what degree I should go for, or if it even matters? Do I just need any general IT degree, certs, and experience or does the degree matter more? There is pretty much only two IT degree's at the college I am attending, being IT Management which seems like I would enjoy the classes and degree, and computer science. I am just not really sure where to start and need some direction. Thank you! [link] [comments] |
6 month contract to hire coming up on the end, so I am updating my resume early just in case. Posted: 30 Jun 2021 09:57 AM PDT My job is a project technical lead/ Sr. Systems Support Lead. Basically I am the lead support and coordinator for 10 people. Technical team lead: Project Lead: Product owner and SME On-prem to cloud migration Aws automation Server management and administration [link] [comments] |
Best/Most widely used programming language for automation? Posted: 30 Jun 2021 03:23 AM PDT As the title says, which language is most common and/or efficient for automating tasks? I guess that is a really broad question, and I think I don't know enough to specify further. I would love to hear any insights or experiences anyone has with this I've been self learning programing for about 6 months or so and recently been working through the No Starch Press book, "Automate the Boring Stuff with Python" and this has been by far my favorite set of projects. I love Python though, but I wonder if it really is the best language to use for these kind of things? Thanks in advance. [link] [comments] |
Trying to choose between RHCSA, MDAA, or CCNA. Any advise is welcome. Posted: 30 Jun 2021 09:06 AM PDT Have about 2 years help desk experience at an MSP and looking to take the next step. I have considered trying to move up within this organization but the help desk is split up into 6 different positions and you have to wait for yearly reviews to be considered moving to the next level, which doesn't involve any added responsibility. I am looking to obtain a cert that will help me the most in learning skills needed to move into either a network admin role or system admin role. I understand experience is king and I have asked for more responsibilities but that would involve me not being in the queue ready for a call and they would prefer me to focus on calls. I have searched job listings in my area and CCNA is really the only cert that pops up that I can actually obtain. The only other one I see the most is MCSA and that has been retired. I have dipped into CCNA and find the material interesting and think its my best bet since it can be useful for a number of postions but any listings that involve it usually require 5 years of experience in a network\systems role. The reason I have picked MDAA and RHCSA is because they seem like the closest to an MCSA that I could get. Thanks in advanced for the responses! [link] [comments] |
IT choice paralysis, I need help ASAP on where should I start! Posted: 29 Jun 2021 10:11 PM PDT Hi everybody! I am seeking for help here. I am a graduated IT (Bachelor Degree) from Cuba 🇨🇺 UCI (University of Computer Science). I graduated in the year of 2011, unfortunately my reality is very different from most IT in the world. This Degree that I have is not really valued or recognized by many organizations in the world due to the political situation of my country. And besides my skills haven been pretty dormant since I haven't been working in the industry for a very long while, so basically now I'm trying to chose which courses I can do to at least get back into the industry of IT. I'm pretty interested in Network Administration, I checked the courses that Microsoft, and many other companies are offering, and to be honest it's pretty overwhelming since I don't know what to chose. Please any advice or input on where should I start will be highly appreciated! Thank you so much in advance! [link] [comments] |
Need advice for choosing between two opportunities Posted: 30 Jun 2021 06:20 AM PDT I have been a generalist most of my career heavy in virtual infrastructure and windows. Mostly on-prem but starting to finally get some cloud experience. The most scripting I currently do is to automate some tasks in Powershell. I've been offered two different job opportunities to finally specialize and focus my skills but having trouble deciding which has more upside. I have one opportunity that is purely focused on cloud IAM which I've done before so I have some experience and would have an easier time learning the new skills required for this job. I've also been offered an opportunity to take an operations focused SRE type role where I'll be forced to learn Linux and ansible at an advanced level. The role also expects you to pick up Python as a scripting skill. I currently have only basic Linux skills, no experience with ansible, and can understand Python but I haven't written anything in it in several years. I planned on getting these skills eventually but if I took this role I would be forced to learn them right away. If you were forced to pick between these opportunities (assuming all other factors are the same: pay, benefits, etc) which would you take and which do you believe has the highest upside for a career? I know I can do the IAM stuff already because I've done it before. I know if I study hard enough and work at it then I could eventually gain the additional skills expected of me for the SRE role. My fear is that I won't be able to learn those skills fast enough and will be fired for poor performance. I have no idea how much they would be willing to train me up but they know I will need some work to get to their ideal skill set for the position. Am I just suffering from imposter syndrome? It's hard to tell. Any advice is appreciated. [link] [comments] |
Is the Flat Iron School worth it? Why is it so selective? Posted: 29 Jun 2021 08:27 PM PDT Saw its selective and pretty pricey. Seems to have a good reputation though. I'm kind of old school and lean towards accredited degrees but if it holds up to the hype I would consider a boot camp. Currently working on A+, net and sec+ to get into the field entry level then deciding what to do from there. What do you think? [link] [comments] |
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