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    Friday, January 17, 2020

    IT Career Any Constructive Input on Pathway to Network Engineer?

    IT Career Any Constructive Input on Pathway to Network Engineer?


    Any Constructive Input on Pathway to Network Engineer?

    Posted: 17 Jan 2020 04:47 AM PST

    Hi everyone, thanks for your time in reading this.

    I've been doing a lot of soul searching and I would like to pursue becoming a network engineer. I was initially interested in becoming a Pen Tester, but the market for those is quite small.

    I've been a System Administrator at my local hospital for about 3 years now (I started as a desktop support guy helping out our end users and then I got my Security+ and I now do a little bit of everything i.e. network Ops, onboarding/offboarding, building new systems). As far as the "System Administration" part, I'll honestly say that my real world experience with it is quite small. I'm eager and willing to learn though. I'll be going to the Microsoft Software and Systems Academy in July to learn Server and Cloud administration, and studying for my CCNA from now until then.

    After a little bit of digging and trying to research on my own, I came up with this roadmap:

    CCNA (taking this AFTER the update; I have no idea what to expect lol)

    Linux+ (to diversify my knowledge and also to make me a better network engineer in the future)

    CCNP

    CISSP

    I'll also be trying to "round myself out a bit" by learning Python and some of the virtual environments (I've been dabbling with VMware at the moment).

    This is the plan, but I was wondering if anyone could provide some input on it. A battle plan never survives first contact with the enemy, and I'm sure as life happens and my experience increases, it may change but for now, may I have your thoughts?

    Thank you all!

    submitted by /u/timmytthetechie
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    How long to finish WGU IT program?

    Posted: 17 Jan 2020 09:48 AM PST

    I'm a returning college student with a bachelors in kinesiology. I'm looking at the WGU IT program wondering how long it would take to graduate? I'd have about 20 classes. How many classes it it reasonable to take a semester while working full time? And can anyone state their experience on what classes are hardest/easiest?

    submitted by /u/ElectricOne55
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    Got my first job in I.T. at a MSP! Very excited but nervous, help!

    Posted: 16 Jan 2020 03:55 PM PST

    I have been offered a job at an MSP after passing my A+ exam and feel so nervous and excited for an opportunity like this. One of the employees I know put in a good word for me and helped me get hired. The pay is decent(although salaried), they pay for certification tests and give a bonus if you get a cert, reimburse miles driven, benefits are okay, and the potential to get raises and valuable experience is there. But I have some concerns obviously.

    1. I have almost no experience in I.T., outside of being a general tech/computer geek, and do not want to be in over my head. I'm willing to learn as much as possible as quickly as possible but I'm terrified that I'm not going to catch on quickly enough for them. I don't want to leave my current job now only to move to this company and get kicked out for not having experience! However, I'm willing to take the risk because I want this so bad. What are some things I can do to make sure I don't become an annoyance or liability besides simply paying attention and doing studying in my off time? What are some major things I MUST know and what should I expect? I have no concerns dealing with customers and providing good customer service but it will quickly turn into, "Shit, I don't know what to do" in my head while talking to a customer on a complex(sometimes even a basic) call. They are giving me around 60 days to learn the ropes and see how I do before hiring me on full time, this worries me. Is this enough time to get settled in? I'm assuming if there is documentation and they have written out various troubleshooting processes it almost turns into reading from a prompt which makes it easy. What happens when I don't know simple stuff because I haven't been in the field or the I'm not familiar with the situation (obviously using Google will a lifesaver but I'm talking beyond just that)? Any tips/tricks/hints on how to avoid being incompetent and providing value to the team? Or is this a very common feeling and situation for most entry level techs? Feels like the A+ certs barely give you a feel for what the real world is like for techs beyond a basic foundation of tech knowledge.
    2. Are MSP's really that bad to work at? I figure I might be salaried and might be taken advantage of while there due to being on call during after-hours but justify it as a once in a lifetime opportunity to get valuable I.T. experience that I can use to get a better job 1-3 years from now. Plus the pay isn't bad at all and it is work from home so it sounds pretty sweet. It is a very, very, very small company but they are quickly growing and need the extra help. They don't bill clients per hour and have more of a monthly management/maintenance type of fee structure. The guys seem super chill and the type of people that I will get along really well with. What are some questions I should ask the team/owner before starting to make sure I'm not getting duped into a nightmare scenario that so many on here describe?
    submitted by /u/Professional-Dork26
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    Is help desk the only way to start?

    Posted: 17 Jan 2020 04:41 AM PST

    I've seen a lot of people talk about starting a help desk job and then upgrading eventually to what they planned on doing as a job. Are there other entry level positions that are also good to look into or is help desk the most offered type of entry level job?

    submitted by /u/Swagalicious786
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    From Zero to DevOps

    Posted: 17 Jan 2020 05:26 AM PST

    I've decided I want to go back to an IT career.
    I perused a CIS degree in the early 2000s and landed a developer job that lasted until 2008. Unfortunately the company, my personal life and mental health all took a bomb at the same time. I ended up doing several part time jobs to get by while caring for family and trying to get my head back on straight. I've managed the last, finally and have been at my current job for more than a couple years but I'm so far out of IT I didn't even realize DevOps is now a job unto itself in some companies.
    I still regularly putter around with tech and have had interest in containers and cloud, since they emerged. I don't particularly want to be a developer again, but the idea of 'automate all the things!' I can totally get behind. I've used linux exclusively as my personal system, am comfortable with git, bash scripting, virtualization, docker containers, CI/CD technologies and I've tried my hand with setting up a very small Kubernetes cluster. I've also self-taught a couple programming languages (Ruby and Elixir mostly, I used to work in Java.) I've also had deep interest in psychology and behavior change, which also seems to be an aspect of the DevOps shift, can anyone speak to how that fits in?

    I want to persue a career in the DevOps space, what do I do? Can I get certified and start trying to wedge my foot in the door? Is there an entry level job I should start with? What certs are in demand? I've always had entrepreneurial aspirations, this seems like a growing area, do companies hire consultants, or outside companies to help implement the necessary tech/culture shifts?
    I've spent enough of my life wandering, I'm ready to walk down a path, I'm just trying to figure out what that is.

    submitted by /u/thecatwasnot
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    How does a dumb SOB like myself become a System Admin?

    Posted: 16 Jan 2020 07:36 PM PST

    So some background:

    I've been stuck in the same dead end "IT technician" job for the past 8 years (9 in September). The job is more of a NOC type role as the majority of what I do is just assign the tickets to engineers or developers, monitor the servers both physically and virtually and on occasion some menial level 1 work like resetting someone's password or logging someone out of the network. I've applied for probably hundreds of IT Helpdesk/desktop support/PC Technician jobs during this time and failed every interview for reasons I am not 100% sure of.

    I've assumed a help desk-like role was the only way forward given my limited experience. I do have a Bachelors degree but it's in liberal arts and a A+ cert, but that is about it in terms of relevant experience. I am currently trying to study for the Network+ but it has been a real struggle for me.

    But maybe helpdesk isn't the only way forward; which makes me think a system admin position might be something to consider. But; given how hard it's been for just to do what I am currently trying to learn, my lack of social skills (I'm not exactly a people person) and a real lack of direction beyond a better job title leaves me with a lot of doubt and uncertainty of what to do.

    tl;dr: How can someone like me; who doesn't have a lot of experience, knowledge, and a lot of self doubt in my own abilities become a system admin?

    submitted by /u/SelfDepricator
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    Need some outside perspective

    Posted: 17 Jan 2020 09:37 AM PST

    I have two offers and need some outside perspective:

    1. Convert from contract to salaried at 55k. On call every other week, an average of 4-5 calls every night. There is no extra compensation for being on call.

      The company is small, and kind of a shitshow. Equipment is bought at walmart and best buy, most things are not domain-capable (windows home). There are bad practices galore... shared/generic passwords on emails and other accounts, etc...

      Nothing is under a support contract.

      There is no budget to improve anything, and I've been told I might not have a job in 6-9 months.

      Benefits are really bad.

    2. Fte at an MSP for 46k. Only on call every 6th week, there is flat compensation for being on call and time and a half for each call received.

      I spent a few hours in their office and asked a lot of questions during the interview process. They only support software and hardware that's got support contracts. They appear to have a proper password policy in place for themselves and their clients.

      Great benefits.

    So the question: am I crazy passing up the higher paying position to work at the better-run msp?

    submitted by /u/plasticsaint
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    Is LinkedIn the only credible job site these days? What about most reliable "side gig" website if you want to get something part time or corp-to-corp project work quickly?

    Posted: 16 Jan 2020 05:14 PM PST

    I used to have a great success with monster and dice, but posting resume there results in nothing but some no name indian "recruiter" shops, some shitty eastern european "logistics coordinator" scams, and insurance broker outreaches. LinkedIn hasn't really delivered anything thus far, but it might be just that my profile needs to be fleshed out more.

    Where did you have best rate of success?

    submitted by /u/CptVimes
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    How do I start working towards getting a job at a DC?

    Posted: 17 Jan 2020 02:19 AM PST

    I have zero experience working in IT. I'm a semester away from completing a web design certification program through a community college that I took just to see if I even liked working with computers. I'm pretty sure working in a Data center is what I want to do based on what I've researched so far. I've seen things talked about like Comptia A+ certification and CCNA routing and switching certification and what not, but how do I actually break into the field? Where do I look for my first job? What's the best way to actually obtain these certifications? What can I do outside of formal schooling to help prepare myself?

    submitted by /u/wallab33
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    Question regarding Privacy Engineers

    Posted: 17 Jan 2020 08:14 AM PST

    What exactly should I expect in an interview technical questions wise? I really don't know how to approach brushing up my skills for this position. I probably shouldn't be asking the recruiter since it is an interview process.

    The role would be based on audits, risk analysis, designing and analyzing software designs in a UX and privacy perspective.

    Does anyone currently work in this role and if so, do you have any recommendations of what I may expect? I've been studying different concepts and definitions used within privacy engineering and Python if thats relevant. But I dont want to walk into the interview blindsided

    submitted by /u/Randomperson0012
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    Got call from Oracle about telephonic interview about a grad role.It's my first time and i am nervous.

    Posted: 17 Jan 2020 07:36 AM PST

    For people working in oracle currently in same or different role,what question can i expect?Is it stressful?

    submitted by /u/iamrelivenow
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    IT Questions

    Posted: 17 Jan 2020 07:36 AM PST

    hi all,

    i'm currently working as an IT assistant manager in bpo setup while doing side contracts for web designs, software dev, structured cabling and wireless communications.

    What do i need to acquire in terms of certification if I pursue a business in IT as mentioned above?

    submitted by /u/jinglejungle2018
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    Intro certs to get?

    Posted: 17 Jan 2020 07:35 AM PST

    I'm trying to break into the IT field. I am wanting to know what certifications I should get to start my career? And why you think they would be relevant to a career at this point in time for me. Also what can I do to try and get some real world or simulated experience related to the field?

    Thank you in advance.

    submitted by /u/hattrickk7
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    Some education and certs. Am I on the right path? Focus on A+ related jobs or continue CCNA studies??

    Posted: 17 Jan 2020 06:37 AM PST

    Hello.

    I'm turning 34 and I'm trying to maximize my chances at having a better life since I've been paid around minimum wage my whole adult life.

    I've been working at a hotel for the past 8.5 years so the customer service experience is there. I earned the A+ and Network+ around middle of last year and haven't had much luck getting hired into "entry level" positions. So I started to study for the new CCNA. Whilst I was studying, I got lucky and hired by an employment agency for a temporary position just this past December 2019.

    Let me preface and mention that at the moment, I would be just thankful to land ANY PERMANENT IT job whether it's A+ - related or N+ - related. Now I'm not sure how helpful this temporary job is in terms of finding a permanent position, I'd appreciate it if I can get some scenarios where to go from here. They call me every 2-3 weeks for a day or two, upgrading various sites' 1Gbps networks to 10Gbps networks. Basically I follow around a network engineer and pretty much unbox Cisco layer 3 switches, unrack old switches, rack the new switches, migrate Ethernet cable connections, and I just wait until he's done configuring and converging. That's all I do.

    Additionally, I have 52 out of 60 RELATED college credits towards an AS in Computer Networking. I plan to knock it out by the end of the year. I previously did not list this in my resume because it's not completed.

    So I have about 90% of an associate IT degree, 2 months experience at this temporary job replacing Cisco routers (but like 15+ years customer service experience), the A+ and Network+. I suppose what I'm trying to ask is..... Is it realistic to expect and aim for help desk jobs, but "punch above my weight" and continue studying for CCNA anyways without all that sweet professional IT experience?? Does my background and qualifications seem "enough" for a low level entry level job? I just don't want to be so optimistic like I was when I got the Network+ and it took my half a year to find a temporary contract gig..

    Thank you.

    submitted by /u/s0ulesque
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    How many hours do you spend learning per week?

    Posted: 17 Jan 2020 06:24 AM PST

    So I'm a senior in college and I graduate in December. Recently I've been trying to be more self taught in IT. So far I've been studying for my a+ certification and doing research by looking at job postings and this subreddit. Next I want to install kali Linux and something like Ubuntu via VM software (most likely this weekend).

    Anyways I agree that in IT it's important to keep learning and be self taught but obviously moderation is key, while I want to be successful I still want to do things that aren't studying IT in my spare time.

    So I wanted to ask you guys who are successful in your field... approximately how many hours do you spend per week outside of work teaching yourself and getting certifications?

    submitted by /u/theamazingsime
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    Is it weird for the guy I replaced to be trying to contact me after 2 months of working at my current location?

    Posted: 17 Jan 2020 06:23 AM PST

    I've heard people talk about him and last night someone tried to connect with me on LinkedIn and it was the guy I replaced. Didn't accept his invite just seems like drama I don't need.

    submitted by /u/Dynasteh
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    DoD job in CO Springs

    Posted: 17 Jan 2020 06:15 AM PST

    For any that may be interested. This is the email I received this morning:

    " I am reaching out to you to see if any of your colleagues would be interested in network monitoring/Jr. SOC Engineering positions in Colorado Springs on the Peterson AFB. The salary will be negotiated but can start at 50k. I would greatly appreciate any referrals you may have. The individual is required to have a security + and a minimum of a secret clearance, a TS/SCI is required for the Jr. SOC position. Very little experience is needed. Thank you for your time. Cheers!"

    The position as you can see requires a security clearance. The company is SSI (Super Systems Inc.). If any are interested just let me know and I'll forward you the contact details.

    submitted by /u/BabalooFTW
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    IT Support: How do you get experience without having experience?

    Posted: 16 Jan 2020 10:19 AM PST

    I graduated uni last year with a 2:1 in Bsc Computing, I've been applying for IT support jobs since then while working in retail. I've been rejected for all of them because I have no experience, but I haven't found any jobs which don't require experience. How do I get experience when no one will accept me in the first place?

    I've built a pc and helped my mates with their pcs, and IT issues. I don't know what else to be doing at this point. Any advice is helpful.

    submitted by /u/jod125
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    Exit strategy

    Posted: 17 Jan 2020 04:51 AM PST

    What would be your plan if your company(multinational) is shutting down your branch!

    submitted by /u/nyatoms
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    Help me out! Please read the post below and give me advice.

    Posted: 17 Jan 2020 03:42 AM PST

    (PSA) Interested in public-sector Cybersecurity? Consider Scholarship for Service!

    Posted: 16 Jan 2020 12:48 PM PST

    Hello, all. I have provided an answer on several entry-level related Cyber Security questions. It was requested that I make a post for reference purposes!

    If you are interested in joining Cybersecurity in the public sector, there exists an NSF-Funded program called Cybercorps Scholarship for Service. This program is aimed at college students, and primarily students who are pursuing a graduate degree. The Scholarship for Service program consists of the federal government paying for any and all tuition (including out-of-state), fees, books, health insurance, certifications, and pays the student a salary on top of that to pursue a degree and perform research in Cybersecurity. In return, upon graduation the student must commit to working a Cybersecurity-related position in a federal, state, local, or tribal government organization for an equal amount of funded years. For a Master's you would be required to work for two years.

    This program is excellent, and I know for a fact that the majority of three-letter federal organizations (CIA, FBI, NSA, DOD, etc.) are jumping at the bit to hire these graduates. Every student of this program that I knew of at my alma mater had full time offers before they even finished their first years.

    Overall, this program is a no-brainer consideration for anyone that wants to break into public Cybersecurity that doesn't mind going back to school for another degree. This program does fund Bachelor's students as well, but at a lower rate and with higher competition.

    You can read more about this program on the official government website here:

    https://www.sfs.opm.gov/

    The website contains more information regarding the program, as well as a list of participating colleges and universities.

    I hope this resource helps!

    submitted by /u/quietos
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    My company has incentives for acquiring IT certs. What IT certs can I do with no IT background?

    Posted: 17 Jan 2020 01:41 AM PST

    Hello,

    I am not an IT guy. However, my company is offering incentives for acquiring IT certs! I don't really know where to start. Sure, all certs are possible to some degree but there must be some best way to start. I figured you guys would know best!

    I am asking for any guidance on how to start. Which certs to start with in what logical manner etc. Thanks!

    Below is the list of certs and their incentive values!

    AWS Certified Big Data – Specialty AWS-BD $3000

    AWS Certified Developer AWS-CD $1500

    AWS Certified DevOps Engineer AWS-CDE $10000 First 2 $5000 thereafter*

    AWS Certified Security - Specialty AWS-SEC $3000

    AWS Certified Solution Architect - Associate AWS-CSA-A $1500

    AWS Certified Solution Architect - Professional AWS-CSA-P $10000 First 2 $5000 thereafter*

    AWS Certified SysOps Administrator AWS-CSA $1500

    CCA Spark and Hadoop Developer CCASHD $2500

    CCP Data Engineer CCPDE $2500

    Certified Information Security Manager CISM $1000

    Certified Information Systems Security Professional CISSP $2000

    Certified SAFe Program Consultant SPC $5000

    CNCF Certified Kubernetes Admin CKA $2500

    CNCF Certified Kubernetes Application Developer CKAD $2500

    CompTIA Advanced Security Practitioner CASP $1000

    HDP Certified Apache Spark Developer HDPCASD $2500

    HDP Certified Developer HDPCD $2500

    Microsoft Certified: Azure Administrator MC-AA $1500

    Microsoft Certified: Azure Developer Associate MC-ADA $1500

    Microsoft Certified: Azure DevOps Engineer MC-ADE $3000

    Microsoft Certified: Azure Solutions Architect Expert MC-ASAE $3000

    Vmware Certified Professional Datacenter Virtualization VCPDV $1000

    * First two certifications completed will receive $10000 incentive, regardless of order in which certification incentive award form is received/approved. All certifications thereafter will receive $5000.

    EDIT: I get these certs are not entry level and cannot be winged. Entry level certs are not offered or paired with an incentive of any kind. If I do need an entry level cert to get to one of these, I am asking for a direction on which ones and which cert it will lead to based on the list.

    Edit 2: thank you for those who really helped shift my point of view. Clearly this set of incentives isn't something very feasible based on my skill set. Thanks for answering my questions!

    submitted by /u/Responsible_Bear
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    Marine about to EAS curious about IT field.

    Posted: 16 Jan 2020 07:21 PM PST

    I'm about to get out of the Marine Corps, after alot of thought and soul searching I think I've started to lean towards the IT field. I have little experience in actual computer programming. I know more about hardware and that really where my interest in IT or working with computers comes from.

    To get to the point, I'm wondering how do I get started, from what college courses to take to what happens in the day to day life of the IT field. I would like to explore something in line with cybersecurity. Any advice?

    TLDR: Marine wants to go into cybersecurity but has little knowledge of it. How do I get started?

    submitted by /u/ytrdfhbbgfrdjj
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    What do you find most rewarding about working in IT?

    Posted: 17 Jan 2020 12:59 AM PST

    I left a help desk job many years back mainly due to being burnt out. I felt like I was not providing any value to the community and felt super bored with all the down time. For those that been in IT for a while, what do you find most rewarding about your job?

    submitted by /u/SumoDash
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