IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- College Campus Sysadmin Jobs
- I fear my "Infosec" job is giving me few transferrable skills.
- Just got hired at an MSP, thinking about quitting.
- Got my first interview offer out of state. Should I fly out??
- I Need Serious IT Career Path Advice (HELP!) Q&A
- IT resume with no IT experience?
- What certs would be worth the time/money?
- Video Interview for Helpdesk Position?
- Career vs Location please help me decide! (Government Job)
- Recommened Experience or Interships for Cyberrime Major?
- Position Change Stress
- HelpDesk to a possible desktop support position, I'm a little nervious.
- What are your thoughts on degrees/certs in your LinkedIn display name?
- Valuable IT certs?
- Getting into I.T
- CBT nuggets
- There really is no way out of Helpdesk, is there?
- Does anyone know anything about transitioning into technical writing?
- What path should I follow?
- Trying to decide between a career in Information Management or Accounting
- Sys Admin - Next Steps
- Dealing with incompetent Middle Management
- MSFT Hiring Event
- Should I go into IT if I'm just interested in the "Deskside Support " spectrum of IT?
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 30 Oct 2019 01:17 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments] |
| Posted: 30 Oct 2019 08:08 AM PDT Do any of you have experience working as a Sysadmin at a college campus? Please let me know about your experience, challenges etc. Thanks! [link] [comments] |
| I fear my "Infosec" job is giving me few transferrable skills. Posted: 30 Oct 2019 07:55 AM PDT I have a degree in cyber security and am working on a Security + cert. My job experience in IT/Infosec has been with a credit union that is very, shall we say, basic in this area. I've worked Help Desk here and then got promoted to an Information Security Officer of sorts. Problem is, my boss/mentor is head over Compliance and only has a bit of IT Auditing and basically I've gotten very little further technical experience and haven't had good direction as far as where my responsibilities differ from the IT Department. Anyone else have a similar situation? How did you approach in an interview? [link] [comments] |
| Just got hired at an MSP, thinking about quitting. Posted: 30 Oct 2019 08:33 AM PDT I got hired on at a local MSP within the last 6 months. This is my first IT job. I'm considering leaving and going back to my old job because the culture here is a bit toxic. I can't get any work done because the phones are constantly ringing. When I get stuck on something I'm usually the only tech in the building OR I get looked at like I'm the dumbest man on earth. I also get this distinct feeling the ship is about to start sinking after EOL (most of the Net profits this year have been exclusively EOL upgrades, I don't see where they could justify keeping on a junior tech like myself with just selling managed services the way they do.) Anyway, I'm here presenting this to you because I'm perplexed. I didn't like my old job, but they were kind to me. Guess I got bored with it after a decade and a half. This MSP game is insane though. Totally not what I was expecting. So I'm considering going back to my old job for another 6 months to a year (they always need the extra hands) and doing some more studying/looking for another job. The pay is crap compared to the MSP but the peace of mind and work flow are stellar. I guess I'm just looking for guidance. Any advice would help! [link] [comments] |
| Got my first interview offer out of state. Should I fly out?? Posted: 29 Oct 2019 07:25 PM PDT They'd like an in person interview this week or next week. Well, I've been using a family members address in a state that is not mine to avoid being overlooked for being out of state. Its my first interview offer for a first IT job. It feels risky, but unless I'm willing to take risks Im not sure I will land something. They sent me an email two hours ago. I could tell them Im currently out of town and ask if they would consider a phone call interview?? or I could tell them Im available this week and fly out there. Nervous about the cost and risk factor. The job description was a little vague so I'm nervous about being prepared. Nervous I probably may not get it and it would a little costly. Any advice? They think Im local obviously, when I really live several states away. edit: also concerned how to strategically avoid giving away that I live in another state. My college is online so thats easy to explain away, but my internship is not. If they ask me to give them a description of myself or my internship Im not sure how im supposed to avoid giving away the location. They could easily ask several questions that would be difficult to avoid giving away my real location. [link] [comments] |
| I Need Serious IT Career Path Advice (HELP!) Q&A Posted: 30 Oct 2019 07:45 AM PDT Hello all and thank you for stopping in to help me. I found some questions others have written but I didn't feel hit the same aspects as my case does. or maybe im fooling myself lol. This might be a little long.. I am an onsite system analyst in a hospital environment and i have been doing this for 4 years . I started out at the bottom lvl 1 tech. Busted my ass to be a lvl 2 tech. I was working toward being a system admin. I realized as a lvl 2 tech I did a lot of jr sys admin work. Here's my dilemma. I don't want to be a damn sysadmin no offense to those of you out there. I really want to do networking. I really enjoyed working with my sys admins and vendors when it came to helping build network closets, port switching, Patch panels and Core switches and stacking and all that. I spoke to my upper management. They did not have time to invest in me or my career. Plus all the sys admin positions were filled and didn't look like anyone was leaving anytime soon. Also most of the advanced CLI configs were done by Corporate guys but i got the jest. I started learning on my own. So fast forward to now. I am self studying to get my CCNA R&S. I have a homelab couple of 3550 switches 48 port 2600 series router and training on Sims like GNS3 and Packet Tracer. Studying with CBT Nuggets, LAZ DIAZ, Sybex Books and Cisco Press. Plan on getting Boson Practice Exams when i'm ready. I know i have a deadline as well. I have AS degree in CS. I do not want to go back to get a BS ATM i'm a poor man and want no more debt. I want to be a network engineer/admin. Here's a little background. Im not new to IT. I have a combined 7yrs of IT experience from tech support to hands on desk side support. I do not have any certs. As a kid I learned alot from being a gamer. mIRC LANS PC builds what not...... This helped land me my first IT job at very huge cable company and started my IT journey. While working I went to school got a AS degree in CS but more of a focus on electrical engineering (I really didn't want to be in IT but the chips fall where they may). I Landed more tech jobs (more money) and contract tech jobs(little bit more money) and Some side work. Then I landed my current position. Now I want out and into something more important, (not that Tech or Desktop Support is not important, Soo underrated) more on the infrastructure side of things. I'm in my 30s now and have a family. Something needs to change, I need a change. I plan on moving out of CALI to INDY. My question is with my experience, degree and my future CCNA R&S. Would I need to go back to a tech support role for a NOC or other workspace in order to move into a networking position or would I have a good chance to start out as a network engineer/ or Jr Network Admin??? Any information would be great!! Anything I can do to increase my chances as well!! Thank you Again for reading! Hope to hear from you all! [link] [comments] |
| IT resume with no IT experience? Posted: 29 Oct 2019 05:20 PM PDT Hey guys I'm in the process of trying to change my career from construction(carpenter) over to tech. Right now im studying to take the A+ certification ( got to start somewhere) and I figured I would take a shot in the dark and start doing some help desk applications. Only problem is I have no IT experience except for basic computer skills I use at home and in my field of work (construction/carpenter) I never needed a resume to get jobs( walk onto the jobsite and ask if they need a carpenter). So basically I am asking for any advice or suggestions on making a resume for someone like myself with no tech or resume experience (lol) . I realize it might be a longshot but I'm eager to get started as soon as possible. Thanks everyone! PS: sorry if I posted this in the wrong sub. [link] [comments] |
| What certs would be worth the time/money? Posted: 30 Oct 2019 08:44 AM PDT I have worked help desk jobs for 9 years and now I am trying to make a move to position me as a system administrator and then work towards network engineer. My question is: what certs would be worth it to get to bolster my rather lackluster resume? Most of my resume is just typical help desk stuff. [link] [comments] |
| Video Interview for Helpdesk Position? Posted: 30 Oct 2019 07:59 AM PDT Hello friends, I'm a little stressed as I have a video interview sitting in my inbox from a local cable/internet company for an entry level help desk position. I know that this is often a good way to get a foot in the door and gain much needed experience to springboard from. Is there anything (apart from normal interview type stuff) I should highlight or avoid? I have worked mostly in call centers and customer service jobs but did spend almost a year on the other side of things, dispatching techs and paying them for their work so I've picked up some skills during that time. I guess I'm nervous to be getting out of my comfort zone and any tips would be great. Thanks! [link] [comments] |
| Career vs Location please help me decide! (Government Job) Posted: 30 Oct 2019 07:45 AM PDT So long story short, I have two job offers right now. Both of them are government contracting jobs and I just can't seem to decide. I have been away from family and friends for multiple years because of military service but I recently got a job offer from both hometown and oversea location I really wanted to go. Both job pays around the same salary. Job #1: Information System Security Officer with big name company (Think lockheed martin, etc etc) Pro: - Great career progression - Family and friends - Big name company that would look good on my resume Con: - 1 hour 30 minute commute with insane traffic Job #2: VTC Technician Pro: - Overseas; can save a lot of money cause overseas. - Commute will be so much easier - Life will be so much fun! Con: - Career field that I don't have much interest - Away from family and friends I guess it really comes down to career vs life enjoyment. I am young single male, part of me says I should go overseas and enjoy life while young, and part of me says career is just as important. Any suggestions would be greatly appreciated. Thank you! [link] [comments] |
| Recommened Experience or Interships for Cyberrime Major? Posted: 30 Oct 2019 07:32 AM PDT Hello All, I am currently a college student in Virginia. I am studying Cybercrime with a minor in Information Systems and Technology. I have been IT Support for two universities and I am trying to get more involved with Cybersecurity and Cybercrime. I have been looking at some internships but I am not sure what I should apply to or look at. I am also planning to get my Master's Degree online. How can I expand my knowledge on Cybersecurity and Cybercrime? Thank you! [link] [comments] |
| Posted: 30 Oct 2019 09:09 AM PDT Hello everyone, I've used ITCareerQuestions in the past and have had a great amount of stress relieved by hearing other peoples opinions and ideas. I'm writing on here today because I recently got hired for a Senior System Administrator position and was previously an IT Systems Analyst. The position I got was open due to the fact that the previous person in this position is retiring. The company has allowed for a month overlap so they can show me all of the systems, scripts, etc. that they have in place. My question to all of you would be what are the most effective ways to keep track of everything I'm shown? I'm currently writing everything down on a notepad, but I feel like I should be doing more. The person retiring has been at the company for 12 years so I feel that there is no way I'll be able to learn everything they have put in place, or ask about everything they have done. I'm slightly nervous and stressed for them to leave at the end of November. What are the main things I should be doing to ensure a smooth transition of administration once they leave? Any information or ideas are appreciated! Thank you in advance. [link] [comments] |
| HelpDesk to a possible desktop support position, I'm a little nervious. Posted: 30 Oct 2019 08:50 AM PDT So the job posting just came up and I was thinking of applying for it. I feel like I could do the job but I'm nervous. I've been with the Hospital since March, marking my 8th month here. Would it be a good idea to make the look or should I stay at the Help Desk longer? I really enjoy being where I am, the commute is great in the morning and it's easy to get home as well. I think I'll get the same hours, just a longer commute on Public Transport. Is there a significant difference between Helpdrsk and Desktop Support, would it even be worth it to move and loose my comfy job? [link] [comments] |
| What are your thoughts on degrees/certs in your LinkedIn display name? Posted: 30 Oct 2019 07:20 AM PDT This seems to be a polarizing topic in a few articles I've read. What is the consensus here regarding using certs/advanced degrees in your display name? Examples below.
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| Posted: 30 Oct 2019 05:52 AM PDT Excuse me if this is the wrong place. I am general system admin, I have windows certs from long ago, (server 2008), I am currently a vmware VCP (6.7) and have a the CCNA. I manage some Linux hosts but not certified. My company has budget for some training. Im not sure what to pursue next. What cert could I self study that would be beneficial for the next few years. I guess something from AWS or Azure? [link] [comments] |
| Posted: 29 Oct 2019 09:19 PM PDT What certificate should I go for first.. CCNA or Comptia A+? Any info would be greatly appreciated. Talking to people in the industry keep pointing me to both so I'm not sure what to do. I want to get into networking or possibly the cloud [link] [comments] |
| Posted: 29 Oct 2019 10:28 PM PDT Does anyone have a personal experience with CBT Nuggets? Do they have online labs to practice on? [link] [comments] |
| There really is no way out of Helpdesk, is there? Posted: 29 Oct 2019 09:58 PM PDT Well, this time I really thought I had the answer. Third time in three years I have applied to sysadmin role at my current company. Third time I have been turned down. I have been with this company five years now, all of which as Helpdesk. As a bit of a late bloomer (36, now) with getting my degree later than most, I took this position thinking it was the only way to get my career started. As I have now learned, it was the way for my career to never start. I just can't take helpdesk any more. Literally the worst job in IT; basically glorified call center work where my brain rots away. I have a nice home lab setup , with a similar setup to what we have at work. But none of that comes into play, because I spend all day adjusting Suzie's mouse pointer speed or replacing hank's toner cartridge. Nevermind the fact that on two separate occasions I have stepped in to replace a sysadmin and have done a stellar job. I was CC'd on an email to my manager about my great performance. The first time it was for a maternity leave with additional complications. I was dropped mainly into our network and a lot of performance issues. I documented the hell out of what I did. The second time , the guy who mostly managed our VDI environment walked out -- I filled in again and did a spectacular job. Again, I have a very similar setup to what we have at work at home. I'm being told I'm too good and I have a great reputation with my end users and that the company just can't afford to lose me. They all call and ask for me directly if they don't get me when they call our support line. I have interviewed elsewhere for JR sysadmin roles. That gets me nowhere because no one is going to hire a helpdesk guy for an actual job. At this point I am tempted to go back into construction. Driving a dump truck was a lot better for my mental sanity than the way I'm treated now. Student loans are just a reminder that some of us don't belong in an office I guess . [link] [comments] |
| Does anyone know anything about transitioning into technical writing? Posted: 29 Oct 2019 02:12 PM PDT I work at a help desk now. Overall, it's one of the best jobs I've ever had, and you wouldn't catch me badmouthing much about it. However, I've wanted to try working as a technical writer for a long time. [link] [comments] |
| Posted: 30 Oct 2019 12:27 AM PDT Hi all, I want to progress into an IT career and out of this ruck i'm in with support. I've been in support for around 4 years now, mostly bumping around in Application Support roles, hence being stuck. I think I may need to go the Desktop Support route, to get more hands on experience with Universal technologies such as Cisco, Windows, Servers, Admin type stuf etc. I'm enrolled in a course that should get me the following papers within the next year - CompTIA Network+ CCNA Routing and Switching CCNA Security CCNP Routing and Switching Juniper Network Associate CompTIA CyberSecurity Analyst+ I kind of just realised that I may not want to go this route. It could be something I hate, I have no idea why i'm even looking at this stuff. The first cert in this course is going over Enterprise Network Architecture type stuff. I don't see how i'll need this when still at the bottom of my career. Also, i hear that the network path can have me doing jobs with insane hours. I don't want that either. Should i be following a more Project Management path? In short, i want to follow a good IT path that will be easy going (think martketing dept), bit relaxed, Mon-Fri and normal business hours etc. Any ideas? [link] [comments] |
| Trying to decide between a career in Information Management or Accounting Posted: 29 Oct 2019 06:06 PM PDT Hi all. Don't want to take too much of your time. Just wanted to get your thoughts on whether or not I should pursue a degree in Business Administration: IT management or Accounting. Long story short, I hate math and love computers. I've always been able to troubleshoot problems and am very adept at learning + staying up to date with the latest technology. However I am very worried on whether or not I can hold a job in a very competitive IT field. Whereas accounting is very secure and abundant. Any help would be appreciated it. Thanks! [link] [comments] |
| Posted: 29 Oct 2019 08:07 PM PDT Hey everyone, I moved into the IT field when I was in my late 20s as a Support Tech/Help Desk position and learned a lot well beyond my original duties. Stuck to that job for just over 2 years and then moved into a Sys Admin role (for almost double the $) for a small company which has been great so far. I just want to make sure I don't get too comfortable and would like to continue learning to further advance my career. We have some big projects including a O365 migration coming up and some upgrades server wise. I'm not looking to leave anytime soon but I'm really looking to pursue another certification and was leaning towards the AZ-103 exam. I have very little knowledge of Azure currently so it would be quite a bit of work. Has anyone followed a similar career path with any advice? Currently I only have a high school degree and a CompTIA Network+ cert. [link] [comments] |
| Dealing with incompetent Middle Management Posted: 29 Oct 2019 12:21 PM PDT I do tech support at a small SAAS company (10 employees). At previous jobs, there was always a group of at least 4-5 employees who generally were awake at work, who were smart people who I could bounce ideas off of. At my current job, they hire people who are 60+ who seem to be going through some sort of dementia. This even includes people at the top of the company like the director of technology, and the president. A good example is a customer service rep was unable to log into a website, and received a bug when using the forgot my password link. She had asked the director about this directly. The director of technology said to just reinstall windows on her machine to see if that fixes it. Instead of following this rediculous order, I tried the link on my computer and saw that their site had an issue. I opened a ticket with them, and it was promptly resolved through email. I could give 100 other stories of things so stupid they could not sound real. I am going INSANE here, since there is literally only one part-time employee who has a brain, and I rarely get to actually work with him. Pay at this company is nice, and I get to work remotely 3 days a week. However, I feel like I am in a bad sitcom every day. Should I just go find another job? Edit: My core issue is that I literally feel my brain is rotting. I am not exaggerating, I literally think my IQ has dropped from my past year at this job. If a concept is above a 3rd grade logic level, I no longer even try to say it out loud. I also feel like my writing level has decreased drastically. I used to write out long, methodical documents on different topics. Now, I know if I write more than 2-3 sentences it wont even be read. [link] [comments] |
| Posted: 29 Oct 2019 04:40 PM PDT Hey guys! So I attended the MSFT hiring event last Thursday and the recruiter initially said the results will be out in 1- 2 business days. However, it has been 3 days and the recruiter has not responded yet. Does this mean I have been rejected ? I have dropped her follow up emails but there is no response whatsoever. Thanks! [link] [comments] |
| Should I go into IT if I'm just interested in the "Deskside Support " spectrum of IT? Posted: 29 Oct 2019 08:17 PM PDT I am in my Second Year in college and dropped out of the Computer Science program because I didn't like coding at all in fact I hated doing that kind of work for a living. So instead I switched to CIS Major In fact I love the IT support realm of the computer world . Basically anything that involves helping users with computer problems over the phone or in person is what would interest me. I have seen how System administration would be by shadowing one at my internship but to be honest it didn't seem to capture my attention the same way End User Support does Should I go into IT if I just want to Do User Support until I retire? [link] [comments] |
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