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    Tuesday, August 3, 2021

    IT Career I have autism and ADHD. I'm about to take my first job, awfully anxious about functioning in the workplace

    IT Career I have autism and ADHD. I'm about to take my first job, awfully anxious about functioning in the workplace


    I have autism and ADHD. I'm about to take my first job, awfully anxious about functioning in the workplace

    Posted: 02 Aug 2021 11:49 PM PDT

    I'm "high-functioning" so most people don't even realize I have autism. I'm usually just seen as more awkward, quirky, quiet, etc.

    The job is with a cloud based consultancy. I'm fairly sure I can get past the workplace politics and proceedings as it's really just reading off a script at this point for me

    I have lots of trouble interpersonally/bonding with people I don't know very well. I am overly professional and polite, or treat you like I've known you forever. It's a natural on/off switch for me.

    Anybody share some experiences or advice about working in tech with autism?

    submitted by /u/lilroojoey
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    Question about Moving from Desktop Support Role...

    Posted: 03 Aug 2021 04:50 AM PDT

    Hello. I've been working in IT for 3 years or so. I get paid pretty well, I think close to the top range of desktop support (but live in NYC).

    My frustration is that, unlike other disciplines, there seems to be no "grooming" for higher levels. Of course I'm learning on the job, but in very small increments. I do self-study, but it also seems like there are far fewer opportunities to organically get involved in higher-level projects. Our work is pretty isolated and bogged down by the slog of customer support.

    I know excuses are like assholes, but with children I usually don't have a lot of time after work to study (though I do whenever I can) - when studying at work, I'm given rather menial busy work.

    A regional IT head told me "you're not young anymore, you need to pick a lane." frustrating, but correct. But with so little exposure to other work, picking a lane seems like pointing blindfolded at a table of specialties - very a r bites, with no guarantee of payoff. Anyone been in this rut before? How did you get out? Thanks for reading

    submitted by /u/PropertyOk7509
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    Is it acceptable to list volunteer experience as work experience?

    Posted: 03 Aug 2021 02:01 AM PDT

    Hello, i already landed a job as a Software Developer but during the multiple interviews i interacted with hiring managers that were both impressed and dissatisfied that i listed my volunteering experience as "Work experience".

    I have 3 years of experience in IT Human Resources (Volunteering) and just 3 months of experience as a Software Developer.

    What do you think about this? Is it acceptable to keep it listed as work experience until i gain more experience at this current employer?

    submitted by /u/Blytzlike
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    Please critique my resume for an entry level IT position while in school.

    Posted: 03 Aug 2021 08:59 AM PDT

    I'm looking to switch from my current role (Business Support) to IT. I have listed duties that I have been responsible for that I believe are relevant to an entry level IT position.

    I currently work at a University and will be applying to an IT position inside of that. I'm familiar with the hiring process and know they'll request references which I will include in the application process.

    https://i.imgur.com/azeNyKZ.png

    submitted by /u/Serkenta
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    Resume review request for a desktop analyst trying to get into cybersecurity

    Posted: 03 Aug 2021 06:54 AM PDT

    Hi guys, I'm trying to get into cybersecurity but I want to have my resume review before I start applying. Would appreciate some feedback. Thanks

    https://imgur.com/a/DyLlZ4y

    submitted by /u/leot4
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    Stay at company that just gave a huge raise or leave for greener pastures

    Posted: 03 Aug 2021 06:08 AM PDT

    Been in IT for 4 years and 2.5 years in support. I'm currently a Tier 3 support engineer and the turnover at my current company has been horrendous. I've been here 9 months and almost all of the executive and management team have left and in our support team we are losing 2-3 people a month. We finally got the go ahead to hire more people and the person we were going to promote decided to put her notice in. I'm at 72K and got a call from one of the execs for a huge raise putting me at 84K which is a nice gesture from the company. I'm a one man team and the workload has been getting to me so I've thought about leaving support and getting into solutions engineering or technical account management . Anyone been in a similar situation?

    submitted by /u/the_eager_beaver
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    About to start a new job in a week, just received a much better offer for a job I prefer somewhere else..

    Posted: 03 Aug 2021 09:50 AM PDT

    Hi, title says all, does anybody ever encountered the same situation? Really conflicted how to handle this.

    The job am about to start is a support role the job I just been offered not only pays significantly more but is also much more interesting.

    submitted by /u/WalterSobchak71
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    Upwork: Is it good to make some money until stable work is found?

    Posted: 03 Aug 2021 06:04 AM PDT

    A former coworker of mine told me that he's using Upwork to make enough to pay bills and get more certifications until he can find a more stable job. I know it's a good site to go to if you have enough experience in IT.

    I am interested in using it but I have only a couple of months worth of experience in IT and no certifications yet (right now studying and working on getting the money to get my A+ certification)

    Is it a good place to do some really basic tasks such as data entry to make some money?

    submitted by /u/Revan504
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    Do Data centers have dress code or is it more of a guideline?

    Posted: 03 Aug 2021 09:49 AM PDT

    Do most workers in a data centre have a standard uniform or is it more of a wear whatever you want within certain guidelines situation?

    submitted by /u/itachishisui1999
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    Any experience with Deloitte's analytics & cognitive consulting??

    Posted: 03 Aug 2021 09:26 AM PDT

    I'm currently considering an internship/fellowship with Deloitte's analytics & cognitive consulting section. I'm interested to see if anyone has any experience within this practice. The opportunity is a little outside of my scope of initial interest (info sec), but having talked with the recruiter, project manager, and hiring manager my interest has grown.

    Really, I'm just looking to see if anyone can add some of their perspective and insight on the opportunity. Thank you.

    submitted by /u/jluv22
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    Negotiating a start date? What is usually typical?

    Posted: 03 Aug 2021 09:18 AM PDT

    So I am in the DC area and am currently applying to jobs and am expecting to land one soon, as I do have an interview with a good company coming up, and am applying to a lot of others.

    my question is this: what is a typical start date? Most people I know have told me anywhere from 1-3 months is the range, but I've also heard of people starting later than that too. This may sound stupid, but would a job be willing to negotiate a longer start date? I have a 10 week old puppy and I would like to get a little bit more training in/more used to the crate before I would start, do you think they would be willing to do about 3 or 4 months?

    submitted by /u/No-Plastic2875
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    Advice for a Fullstack Web Dev want to move in to IT?

    Posted: 03 Aug 2021 07:49 AM PDT

    I'm halfway through a Fullstack Web Dev. Bootcamp with a Python server-side emphasis (I have 15+ year career experience as a graphic designer previously). I've been exposed to the software dev world at this point to have some concerns about doing it as a long-term career. It has a lot to do with personal temperament: the software dev world (from everything I've seen) has an aggressive emphasis on near constant collaboration. Also, I'll be honest, software dev just seems like a young person's game. I'm in my early 40's, and though I'm excelling at learning code and keeping up with them every step of the way, there's just a palpable difference in workstyle and energy between myself and them. I'm a dang boomer I guess :).

    Don't get me wrong, I am well aware there is both collaboration and young people in IT. I have no problem with either of those things. I'm just looking for a place that might be best suited to where I'm at in life. I love coding in both js and pyth (so far), but I also like dealing with systems as a whole, so I figured I'd inquire about IT. Given my programming experience, anyone have any suggestions of a good fit in the IT world for my skill stack? Anyone know anyone who has made a move away from SD in IT?

    submitted by /u/LoreObscura
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    Will my work know that I am using my monitor outside of business hours?

    Posted: 03 Aug 2021 07:37 AM PDT

    Hi, this might be the wrong sub so apologies in advance if so- I didn't know where else to ask. Basically, I work from home at the minute and my work has given me a computer, monitor etc to work from. On the weekends, sometimes my bf uses the monitor and plugs the Xbox into it so I can watch TV and he can play his games using the monitor. I've received a message from work asking to call in regards to equipment tomorrow, and I'm worried I'm going to get fired or something. I don't use the actual computer part or download anything on there- the Xbox simply gets plugged into the monitor. I don't really know about these sorts of things and what my work can and can't see is happening on my end, so just looking for some insight/ advice. Thanks!

    submitted by /u/ChimiBumBoy
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    I need help with Technical Interview part for this job which is over Teams.

    Posted: 03 Aug 2021 07:07 AM PDT

    It's gonna be over teams, so I don't know if there's gonna be any hands on tasks. It's my first technical job interview. I had a phone screening with them prior to this which was just general just going over resume.

    My experience is limited to 2 year computer networking diploma, A+ and Network + knowledge and three year technical support experience at local ISPs NOC. I wanted to get this interview and it's tomorrow and I feel like I am not ready for this at all. These are job duties below from job positing, can someone tell me what should I prepare for and what kind of questions I can expect. I have 24 hours which includes my 8 hr shift, and my sleep (which I can skip). Any help would be appreciated.

    here are job duties.

    Report to our Senior Director, IT and be mentored by our IT Manager. You will be responsible for maintaining user equipment, mobile technology services and for level 1 IT ticket requests. This role involves working with many demographics of users including those with high and those with lower technical proficiency.

    Primary Job Responsibilities:

    Perform Microsoft Active Directory functions related to user management such as password resets, account management, etc. Imaging and deploying Laptops and mobile devices Accountable for all IT tasks related to new employee hires and terminations Investigate and troubleshoot network issues related to services such as DHCP and DNS Maintain company inventory utilizing asset tracking software Timely troubleshooting and support of laptops, printers and other hardware and software Microsoft Office Suite (O365)knowledge and troubleshooting (Word, Excel, Teams, OneNote, PowerPoint etc.) Email client configuration & setup (Outlook, phone email setup, groups, etc.) Daily use of the helpdesk/ticketing system to track requests, activities, and perform metrics reporting Ability to setup/troubleshoot mobile devices Creation and maintenance of Windows PowerShell scripts Continuous improvement of staff technologies and the overall computing environment

    Qualifications 1-2 years experience in a corporate technical support role University degree in a technical discipline Strong troubleshooting skills and attention to detail Good comprehension of operating systems including but not limited to Windows 10, Windows Server, and Linux Working knowledge of Microsoft Office software products, Internet browsers, and Operating Systems Proven exemplary customer service experience, entailing listening to the customer's needs and frequent communication utilizing good oral and written methods Solid understanding of networking concepts such as TCP/IP and switches/routers Familiarity with Antivirus software, firewalls, and other IT security components Excellent communication skills as the candidate will be directly interacting with remote users and clients. Good listening skills a must! Must like working with people Ability to manage time, multi-task and change priorities regularly

    submitted by /u/as0909
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    Is it possible to work at Apple without having a degree?

    Posted: 03 Aug 2021 05:28 AM PDT

    If a person has a truly exceptionally good portfolio in UI design and software development but no degree in design or computer science can he work at Apple as a UI designer or software developer?

    submitted by /u/ashesnroses
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    Finally landed a couple interviews for a tech role

    Posted: 02 Aug 2021 09:49 PM PDT

    Just finished a second phone interview for a mobile computer repair. I really need the experience; however, I'm not sure if working on a 1099 (contract ) is a good thing. I'm working at a country with great benefits and long hours. I'm not sure if I can get a job without insurance right now

    Has anyone here worked as a mobile tech during his/her IT career?

    Basically, I will drive to 3 to 4 clients per day to provide IT services.

    submitted by /u/Investplayer2020
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    How many of you actually have masters degrees? (Or, is LinkedIn just making me crazy?)

    Posted: 02 Aug 2021 01:15 PM PDT

    Idk if LinkedIn is just making me crazy or what but I got the free month-long premium subscription that lets you get some insight into other applicants.

    And it seems no matter the role - network engineer, cloud engineer, devops, etc. - that at least half if not more of the appliants, at least according to LinkedIn - have a masters degree.

    I'm not sure I've ever actually met anyone who had a masters honestly in this field. Half don't have a relevant bachelors even. Can anyone speak to this?

    It could be career-switchers I guess coming from other industries. It's just weird.

    These are mid-senior level roles in the Austin, TX or US remote areas.

    submitted by /u/FourKindsOfRice
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    Network Engineer(basically helpdesk) to IT Systems Manager?

    Posted: 02 Aug 2021 05:16 PM PDT

    I've been working as a network engineer for about 3 years now at a company that doesn't really give much(or any) room for advancement. I have an associates degree and started this job right out of college. I've enjoyed my time there for the most part but I feel like I'm ready to move on. I don't feel I'm paid what I'm worth and aside for my department I feel like IT is just viewed as the red headed step child of the company.

    There's recently been an opening for an IT Sys manager for the county. My current boss is the Sys manager at the company I'm with. Though, I'm sure he does a lot of behind the scenes stuff, from what I can tell his job and my job has quite a bit of overlap. The only notable differences that I see is that he is responsible for ordering new PCs and supplies, delegating work for me and my coworker, and managing PTO for the department. Like I said, I'm sure he does way more than that behind the scenes but from the outside looking in that's the main things I see.

    I did apply for the county IT Sys Manager and I think I would enjoy a more leadership type position. However, I'm curious. This seems like a big jump to me. The base pay is over 50% more than my current salary so that'd be nice. I'm just curious as to if I'm ready.

    For anyone who is or has been in the IT Sys Manager position, is there any advice you can give? This will differ for everyone, but are there any insights on what to expect as far as day to day responsibilities go?

    I appreciate this sub and the wealth of knowledge it's been for me and many others.

    Thanks in advance!

    submitted by /u/BrNick93
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    Idk If I just hate my job or if I am just not cut out for IT at all

    Posted: 02 Aug 2021 08:40 PM PDT

    I've been in IT roughly 2-3 years now and got my degree in CIS. I hate going into my job everyday and I am overly stressed out and anxious constantly because of my job. I have worked the same job since graduation and it is primarily a deskside support role but I do a little bit of everything. I support around 320ish users some local and some remote with one other coworker, and we have a larger IT infrastructure and servicedesk team at our hq which is much larger than the offices I support.

    I'm beginning to realize every part of the IT department is either incompetent, overworked or understaffed. My company prides itself on how little their IT department is even though our company grows exponentially every year. Often when I run into an issue that I cannot resolve or I need help from another department at hq, they are either unhelpful or unknowledge and I end up on my own to figure everything out to meet the users need, even if it should be related to the other persons job responsibilities or knowledge. My management is also unhelpful with my requests for help and is rather clueless as well. I tend to reach a dead end when I reach out to them for help as well.

    The worst part is because I feel so overloaded with everything on my workload I don't have the mental energy or capacity to dive into or try learning new things after work. The tasks at work are generally not that hard but even simple things like the process for ordering new equipment become a major stressor because the company makes the process overly complex and the system doesn't work half the time. The fact that there is just so much work is what gets tiring. And only being able to rely on myself when I need help is draining. My users reach out to me directly all the time instead of Service desk because they know they won't help or it will take a long time for them to follow up if they do.

    Basically I am just not sure if I hate my job because my workload is unrealistic, because I don't like the type of work I'm doing, if the company is just terrible or if I'm just not cut out for IT. I like to think I'm a hard worker and have always been a top performer in any jobs I have had, and my management constantly verbally praises me for my work(hasn't actually rewarded me much though) but maybe this is just how things are in the work force or industry and need to adjust my expectations I'm not sure. It's my worst fear to switch jobs just to find out this IT situation is the same at every company.

    I wanted to see other people's opinions on this and to see if it's the experience everyone else has had in IT with the understaffing, undertraining, and lack of knowledge problems in their organizations. Also I don't know what role would be a good step up from what I do if I did want to switch jobs. I don't have alot of specialized training or experience right now due to my current general role and also being exhausted from it.

    submitted by /u/I_am_the_senate1776
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    Escaping the Support-Type Role - TAM, Project Management, Something not Support

    Posted: 02 Aug 2021 06:44 PM PDT

    A previous post here today got me thinking(since burn out was mentioned) that it is not the industry, it is the employer, but it is also my lack of knowing what is truly out there.

    I've been in the industry for almost 9 years and 7 of those years I have only truly known the Support Type Role, whether it be Supporting internally or externally.

    I would say at this point I am definitely a Mid-Tier Guy, definitely not entry level. Quick learner, but need something more challenging than installing/configuring and then fixing when it is broke or the User decides to go a-wall and think his idea won't turn things on its head.

    In that previous post I saw term such as TAM(Technical Account Manager) and also Project Management thrown around and always thought that I wasn't at a Managerial Level. I need to get past that to advance. Project Management and TAM sound interesting just from the name alone, but by not exactly known was either do, it sounds intimidating but they really aren't(More the TAM for me, but thats just me).

    So my question that I am now coming to is how does one find roles for a Technical Account Manager? What kind of industries or companies should I be looking at that would involve these kinds of roles? Apologies if this sounds...obvious but as I have seen another commenter state in said previous post, most of us only know the Support-Type Role and it is truly a disservice and I want break out.

    Thanks for listening(reading) any input would be greatly appreciated.

    submitted by /u/DaruksRevenge
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    28(M) interested in re-skilling myself in the IT world, advice and suggestions would be helpful

    Posted: 02 Aug 2021 03:53 PM PDT

    I have been self employed for the better part of 6 years, and do very well for a small business. I have been in home remodeling/construction for the past 14 years. First job at 13 years old and have never had a lapse in full time employment/work. Graduated early at 16 and joined the military on my 17th bday into the army engineers. Spent 6 years in and got out and started hometown construction again. I have a wife and 3 kids and am wanting to change gears and slow down in the physical labor and put my kind to work. I have always been technically savvy. Now I want to get paid for it. Being self employed I have gotten spoiled to a fairly open and free schedule. I set it myself. I know I'll need to start at the bottoms and work my way up. And I don't mind doing that. I'd like to find an Avenue I could take part time for experience in the field, so I can continue working my company until I have the experience necessary to advance in the field. I know an entry level position will not pay what I normally bring home, so it is necessary for me to do both as to not let my family suffer monetarily as I make the transition. I am still fairly young but my body is not gonna make it to retirement. I'd like to preserve my body as I age. And have always wanted a career in technology. I am currently learning C++ and python to start out. Getting fairly efficient with it. What are the paths that you guys would take if you were in my shoes? What are some choices for entry level equipment, operating systems, programs, etc to learn the most and make the most out of the time I have. Anything is helpful. TIA.

    submitted by /u/Kprhdcustoms
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