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    Tuesday, May 14, 2019

    IT Career Appropriate to ask before an interview if I would be working on a team or not?

    IT Career Appropriate to ask before an interview if I would be working on a team or not?


    Appropriate to ask before an interview if I would be working on a team or not?

    Posted: 14 May 2019 05:23 AM PDT

    I have a phone interview for a system admin position tomorrow. I was wondering if it would be appropriate to email him before hand and ask if I would be working on a team or not? I currently work as the sole support for a large call center, and I don't want to go down that route again. Thanks for all your help!

    submitted by /u/steve02084
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    How to handle a superior who knows less than you do

    Posted: 14 May 2019 09:43 AM PDT

    So my boss passed over me for a network engineer with no networking knowledge. He only ever managed static routes. Both the new guy and the boss keep pumping me for help, how do I gracefully decline to provide unpaid networking skills?

    Before anyone says it, i'm already job hunting.

    submitted by /u/SaltyBid
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    80 Interviews From Across The Planet

    Posted: 14 May 2019 07:38 AM PDT

    Hi folks,

    I recently did a write up of my experience interviewing for positions in preparation for a relocation from Australia to the UK: https://mickey.dev/posts/80-interviews-across-planet/

    No idea if anyone will actually find it useful, but hopefully there are some minor takeaways! Feedback is very welcome.

    submitted by /u/JayMickey
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    It help desk guide

    Posted: 14 May 2019 07:26 AM PDT

    I just landed my first IT help desk job with zero experience and one electronics cert. I have no knowledge on IT besides basic computer and basic Knowledge on TCP/IP protocol and networking. Prior to this job, I was a low voltage technician. My question is, are there any help desk simulation software or books that would help me in my new career?

    submitted by /u/Jxhnnyboy94
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    How much down time do you have at your job?

    Posted: 14 May 2019 04:58 AM PDT

    Hey all,

    I'm looking for some feedback to see how much down time you have in your position.

    submitted by /u/UnderCoverITBoss
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    Recommendations for cloud certification

    Posted: 14 May 2019 06:58 AM PDT

    I am an electric engineering and I would like to get cloud certification but I don't where to start Anyone has any recommendations?

    submitted by /u/john198765
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    Career locations - open to relocation - sysadmin/cybersecurity

    Posted: 14 May 2019 10:02 AM PDT

    So I am currently a sysadmin. I am graduating with my masters in cybersecurity in about 60 days. I plan on getting a few certifications after that. I am more than willing to relocate anywhere in the US really.

    I hear people mention on here Midwest is a up and coming tech area with low cost of living. Where exactly in the Midwest you guys finding are good locations?

    I want to get into a security analyst position or utilize my cybersecurity/pentesting schooling to use. I am fine still remaining as sysadmin or something similar. Just would like to keep moving up as does everyone.

    Thanks for any insight everyone.

    submitted by /u/FallofScreams
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    Starting Jr. IBM BigFix Admin position! Any advise or helpful sources of information?

    Posted: 14 May 2019 06:01 AM PDT

    Hey everyone, I'm starting a Jr. IBM BigFix Admin position next week on Monday and I'm looking for any helpful advise or good sources of information. I've only touched some parts of the BigFix Web Reports and have shadowed some people using the Console.

    Also, is there any scripting at all that I should know? And can anyone recommend a good place to learn the ins and outs of the Console?

    Thank you in advance for all your input!

    submitted by /u/asithiou
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    MTA certification study guides

    Posted: 14 May 2019 09:24 AM PDT

    Hi everyone, I've decided to pursue a IT career and currently am looking to get MTA certification to start. My only problem is that I'm having trouble finding reliable books to read in order to study.

    I found a popular book for the networking portion called: Microsoft Windows Networking Essentials by Darril Gibson.

    It was published in 2011 though and I worry that it will be out of date even though there are recent reviews saying it was helpful.

    I'm so lost right now and any advice would be greatly appreciated.

    Thank you

    submitted by /u/Modernsponge
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    Dilemma seeing the value in another opportunity

    Posted: 14 May 2019 08:18 AM PDT

    Some context:

    Currently helpdesk at an academic setting. Perform primarily T1/T2 support. 1300 staff and students. Average only 4-5 tickets a day. Don't do any hardware repairs.

    Lots of downtime in which I'm able to study and get ahead in many things (school work).

    Been here for about 15 months. 26-29k salary. 3 weeks PTO. Health/vision/dental insurance and 401k with 6% match. 28 minute commute.

    Don't do any administrative functions.

    Opportunity (via Robert Half tech.)

    T1-T3, AD user management, exchange management. Kace ticketing system (don't know volumes or what a typical day is like as of right now. Requested to speak with the technical team which would be two other full time members). Work with MiVoice 250 phone software to assign and troubleshoot desktop phone issues. Develop and maintain sop's for IT.

    19 minute commute. 37k request to begin talks (nothing set in stone and subject to change) 6 month contract opportunity. Contract to hire not explicitly ruled out.

    My certifications are:

    Security+ Network+ A+ Cloud Essentials

    Working on a bachelor's of science in cloud administration

    Would the potential trade off of exposure/experience for these 6 months suffice for the non-guaranteed placement at the end? I'm having difficulty figuring out if it's worth it.

    submitted by /u/Tyda2
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    Job Post Question.

    Posted: 14 May 2019 05:36 AM PDT

    If a job at a public school is posted on 5-13 and closes 5-23. Is that just a formality and they already have a candidate? or are they actually looking for people?

    submitted by /u/cincy15
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    Interview with a school system.

    Posted: 13 May 2019 08:16 PM PDT

    Have an interview with a school system. Job is titled network specialist but I believe a big part is troubleshooting issues teachers are having. Any tips on some questions that might be asked or what I should refresh myself with?

    Edit: I believe the school system works a lot with chromebooks.

    submitted by /u/bman7356
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    ISP Customer Tech-Support interview questions?

    Posted: 14 May 2019 04:31 AM PDT

    So I just graduated from a college IT program and I'm in the application process for an ISP that serves rural Canadians.

    I passed the first stage of the interview process which was basically like any normal job interview and now I'm waiting for a phone call where I'll be asked some "technical" questions.

    Thought I'd ask here to see if anyone had any ideas on the types of questions I might be asked?

    submitted by /u/Wellsyyy
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    Getting off helpdesk ASAP

    Posted: 13 May 2019 10:58 PM PDT

    Hi all,

    Question, I've been doing helpdesk for 2.5 years now and I've been offered and accepted a job as an IT tech in a school, now the job isn't the greatest and they've said that any big server/network job is all done by a third party... Here is the JD:

    https://imgur.com/a/lqBIlnz

    IT manager at my current job called me into the office yesterday and was just like "This is happening, this is the route we're going down, you're already being mentioned at heads of service meetings etc. But I can't promise you anything" but he then went onto say that any proposed changes are 6-10 months away and if I do decide to leave for this new job then I can always look for jobs that have gone external and apply to come back, I don't want to turn down a job and find that in 12 months time I'm still in same position.

    Thoughts?

    TIA

    submitted by /u/xrhades
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    Scared of taking the CompTIA A+ certs because they cost money out of pocket. I think I could pass 901 and 902 right now, but was looking to see if anyone that's taken it recently could give some insight

    Posted: 14 May 2019 12:35 AM PDT

    Can you get any I.T. jobs without having to go to school? And what certifications would you recommend anyone to get besides the CCNA?

    Posted: 13 May 2019 08:47 PM PDT

    I want to start a career in IT but I dont want to go back to school to get the certifications plus hows the job market for ITs in toronto Canada

    submitted by /u/callate45
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    I need help, I want to be a network administrator for a high school but am unsure of what that entails in terms of what licenses and education I need and what duties an admin has? Another thing would I be solely assigned to the one high school or multiple high schools?

    Posted: 13 May 2019 04:44 PM PDT

    Does a network admin go around helping staff with their computer problems like email not working and such? As well as checking that everything is operating correctly on the network and working to ensure security for the network through firewalls? If that is not what a network admin does what job in it fits that description?

    I have basic basic knowledge on the subject but not a lot, please Explain like I'm 5.

    submitted by /u/ShittyPerson067
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    Is an Associates in Applied Science worth it?

    Posted: 13 May 2019 05:08 PM PDT

    Im looking at several different programs around me, and been doing more research than I care to admit. Straight to the point, if I got an Associate in Applied Sciences, would that do anything for me to get me an entry level IT job? And would you recommend ontop of that associates degree getting some certifications as well?

    submitted by /u/vgmaster2001
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    Feel like I've hit a dead end and need advice in IT career advancement

    Posted: 13 May 2019 08:40 PM PDT

    The may be the WRONG place to post this, but I'm going to give it a shot, I'm sorry about the long back story, but I think it's relevant.

    I'm currently 29, I've been working in IT since I was 19. I started at a L1 helpdesk position. In the early years, I jumped from job to job learning as much as I could. I tried to not grow moss, I forced myself to continue learning things I didnt know and always observed/retained anything I could from more senior people. When I wasn't working I was teaching myself to code(Python, C#, PHP) and to "hack". I stupidly dropped my part-time junior college classes so I could take a full-time L2 job at 23 full time figuring OJT would trump an AA and I never went back.

    Today my current role is the Director of IT for a private non-profit school. We have 3 locations and I have a full-time on-site tech at each location (L1.) I have IT manager that floats the three locations (L2) and myself (L3) who handles budgeting/purchasing, projects, reporting, network administration and anything over the IT Managers head. We have 350 staff all on Windows PC's and 750 students who are 1:2 in devices (1 iPad & 1 Chromebook per student)

    When I started with my current company I was hired as a 1 man show. If it plugged in, it ended up on my desk. This was 4 years ago when they had only 1 small location and 50 staff/125 students. In the last 4 years, I have built the policies, SOP's, server infrastructure, networks, standardized devices, and implemented best practices company-wide. I single-handedly helped them move from the original location and open 2 brand new locations by myself(as far as IT is concerned) I have only brought in the L1 and L2 guys in the last 18 months as it became WAY too much for myself.

    Here's my issue:

    The school is no longer looking to expand. They don't want to get too big. I get it; I have no hard feelings, but I do feel as if I have done my part to help them grow and flourish and now I need a new project. I cannot show up every day to the same tasks hoping something will go wrong and I'll get a curveball to keep me from the daily drag. I've started looking for other opportunities but without certs or a college degree, it's extremely hard to get anyone to take you seriously.

    I currently make just shy of 6 figures, I know with my knowledge and location (SF Bay Area) I could be making double that being DoIT or CIO. Do you think a full CompTIA stack (A+, Network+, Security+, Linux+, Server+, and Cloud+ and Maybe PenTest+ for fun) with my work experience will be enough for bigger companies to take me seriously? What certifications would you recommend to help me show potential employers I'm a serious and qualified candidate.

    I do not ever see myself getting an accredited college degree. "Structured schooling" doesn't fit my learning style...even online courses.

    Thank you!

    submitted by /u/putawaffles
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    Systems Engineer role, but outbound fixing/installing products

    Posted: 13 May 2019 07:31 PM PDT

    Anyone have experience doing a role like this? Visiting clients and providing support when not on site. Seems the role is very outbound based driving around and fixing stuff. Sounds exciting, but my ego is getting in my way as I've moved from Helpdesk to a Networking position before, but unfortunately have made a few bad career moves and have to downgrade to Helpdesk. I can do tech exams on the job though, which is a huge positive for me. Guess I just need some advice lol.

    submitted by /u/1238179572937823
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    How do you get into hardware design jobs or related style jobs?

    Posted: 13 May 2019 07:16 PM PDT

    Essentially those pcb designer jobs, I was kinda curious how you get into that feilds, what are the jobs called, career path layout in that field. Just wanna know more about it

    submitted by /u/Slay3d
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    Where are the help desk jobs at?

    Posted: 13 May 2019 11:31 AM PDT

    I have been finding it difficult to find a help desk job. Theres been a few but they all require 3+ years of IT experience.

    What are some of the best sites to use to find a help desk jobs and what type of businesses usually need help desk support.

    submitted by /u/Enes_24
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    The road to management ?

    Posted: 13 May 2019 01:59 PM PDT

    Hello guys , i would like to know what does it take to get to management from a developer position, what kind of knowledge do i need to fulfill the role ? what makes bosses choose someone over the other for management training or a position ?

    submitted by /u/bo5mer
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